Karnataka Bank — not refund my money in my account

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201301

I transfered my cash (1020 rupees) via paytm by karnatak bank account. Same day paytm deducted my cash in my bank account, and refund the amount with ref. No. Icicipay 30001272647264201966423. I called karnatak bank customer care no. They told me, paytm did not refund my cash. I gave this ref. No but they shout me and cut the call. Today i contacted with my branch of karnatak bank (Indirapuram, ghaziabad) and they told me the same thing.

Karnatak bank is a wrost bank. I deactivate my account with this bank. Services are too wrost. I suggest my colleagues and my friend not to use karnatak bank.