Karnataka Bank — refund problem

Address:Kondagere,kikre,menase post, Sringeri 577139,chikkamagaluru dist., Karnataka

I didn't received the amount ₹302, Amazon has refunded the amount but Bank costumer care officer tells that they didn't received the amount.
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Apr 29, 2020
Updated by Adeesh K.B
The reference number of order -033504
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