Karnataka RDPR — Delay in providing E- Swathu

Address:

Neratur , Thirthahalli taluk, shimogha sistrict, Karnataka state-577432

Hello

We registered a site on 15/03/21 and provided all the releavnt documents to gram panchayath for e- swathu generation.Gram Panchayat is located at Neratur, Thirthahalli (Taluk), Shimoga (District), Karnataka (State).

It's been more than 6 months still we didn't receive an e-swathu from gram panchayt. When we enquired with them they are telling there is a technicl issue in the software so they can't able to get an e-swathu.They mentioned when they intially got the form from the SRO (Sub regustar officer) buyer, means our photo is not uploaded so they rejected from their system. So we went to SRO office thirthahalli to check this they mentioned they pushed back again to Gram pachayat but in gram panchayt PDO login it is not showing up but we are getting a messgae in our mobile about suucessfull updation but not in PDO login. When we check with both Gram panchayt and SRO office they both blame each other for this fault. It's been more than 6 months we daily commute between these two offices for e-swathu, Feeling realy bad about the process of gertting this. Looking foward to get a faster resolution it will help our family in a very good way.
E- swathu number :[protected]
Owner name : Manikya K G

Thanks