Karnataka RDPR — Property registration with RDPR

I have been trying to register my flat at the Shanthi Nagar Sub registrar office for the past 1 week. The staff at the sub-registrar office says that there is some issue with the system for rdpr properties. Everytime I go there, they tell me that there is nothing that they can do. They are also not able to give a timeline within which the issue will be resolved. I have a bank loan and the bank needs the registered property documents to disburse the loan. I cannot take possession of the flat till the issue is resolved. Please help.