Karnataka RDPR — Unable to register property

I have been attempting to register my new apartment at the Sub-registrar office in Vidyanagar, Hubli, Karnataka for more than 10 days but I am being told that e-swathu is not working and the property cannot be registered. This is causing tremendous hardship since I have taken a home loan and the Bank needs the property papers for motgage. Also I have already paid stamp duty and all of that money is stuck. There is no one who is able to tell me when this would be resolved.