Karnataka State Road Transport Corporation [KSRTC] Complaints & Reviews

People travelling towards mangalore, hassan it is very difficult catch a bus from govardhana theatre, yeshwanthpur. There is no proper bus station where you cannot take shelter. People who take buses from this stop will be more than 1500 during peak days. When its raining situation will be more horrible and its beyond your imagination. I request ksrtc humbly to build a bus station at govardhana theatre and ease our pain.
Thank you..

I had booked seat 1 single lady for bus no 5239 mysore panaji bus on 24 aug 2017... Beside me seat no 2 and 3 are booked for gents... How to travel whole night beside gents... Some sense should be there... Even conductor is shouting at me to adjust beside any ladies. He is showing vip seats like vidhana sabha reserved, senior citizen reserved and giving big lecture inspite of adjusting along with a lady anyhow... Is this the safety our state is providing for a lady to travel at night? When lights are off in bus... Shame on you ksrtc service... Private buses are more safer than you and caring...

Date:-2ate:-22 aug 2017
From a student of siddaganga institute of technology.
Respected sir, many students including me, are travelling from bengaluru to colleges like siddaganga institute of technology and also vidyavahini, tumkur university, etc all the above colleges are situated in tumakuru near sit bus stop and gpt bus stop. We are facing a lot of problems because most of the buses are not giving stop at both of the above mentioned stops especially during peak hours (4pm to 6pm), some conductors will lie that they won't allow student pass even though they are not interstate buses or front door buses, only a few buses who give stop will say that they already have 5 students in their bus so they won't allow us to get in the bus. And since we have pass only till sit stop we are not allowed to board a bus from tumakuru bus stand. Due to this problem most of our time is being wasted in bus stops waiting for bus. It is also affecting our academic scores and health.
So i request you to kindly resolve this problem as soon as possible.1 aug 2017
From a student of siddaganga institute of technology.
Respected sir, many students including me, are travelling from bengaluru to colleges like siddaganga institute of technology and also vidyavahini, tumkur university, etc all the above colleges are situated in tumakuru near sit bus stop and gpt bus stop. We are facing a lot of problems because most of the buses are not giving stop at both of the above mentioned stops especially during peak hours (4pm to 6pm), some conductors will lie that they won't allow student pass even though they are not interstate buses or front door buses, only a few buses who give stop will say that they already have 5 students in their bus so they won't allow us to get in the bus. And since we have pass only till sit stop we are not allowed to board a bus from tumakuru bus stand. Due to this problem most of our time is being wasted in bus stops waiting for bus. It is also affecting our academic scores and health.
So i request you to kindly resolve this problem as soon as possible.

Date:-21 aug 2017
From a student of siddaganga institute of technology.
Respected sir, many students including me, are travelling from bengaluru to colleges like siddaganga institute of technology and also vidyavahini, tumkur university, etc all the above colleges are situated in tumakuru near sit bus stop and gpt bus stop. We are facing a lot of problems because most of the buses are not giving stop at both of the above mentioned stops especially during peak hours (4pm to 6pm), some conductors will lie that they won't allow student pass even though they are not interstate buses or front door buses, only a few buses who give stop will say that they already have 5 students in their bus so they won't allow us to get in the bus. And since we have pass only till sit stop we are not allowed to board a bus from tumakuru bus stand. Due to this problem most of our time is being wasted in bus stops waiting for bus. It is also affecting our academic scores and health.
So i request you to kindly resolve this problem as soon as possible.

Dear sir

This complaint is in relation to non working of ac in volvo ksrtc bus ka 01-f8476 from mysore to bangalore left mysore by artound 3.00 pm.. Repeted request on switching ac on was not been bothered by driver and was mentioning the maintenance of the same. Only the air was blowing from ac vent and the whole bus was suffocating... And was filled with dust. Not even bothered to change the bus..

I feel having paid to this service we must be honoured.

Hope will take some action being the responsible service provider and our tax benificiaries..

Thanking you.
Unsatisfied passenger

Ksrtc journey reminder alert: pnr:j65819940, tripcode:2228cbtbng, doj:17/08/2017, deptime:22:28, "org"coimbatore, "to" desn:bengaluru, boardingpt:mtp road bs coimbatore, class:airavat club class, seat:28, passname:vignesh prasad.

Dear sir/madam,
With reference to the above i, vignesh prasad had travelled from coimbatore to bengaluru. I had no issues with the bus facilities. Only issue is that i had with the drop location. I had booked the drop location as majestic bus stand. Soon after reaching bangalore. It had stopped at shanthi nagar bus stand. It reached this depot at 5:30 am. I had requested him to drop me at majestic bus stand. He refused and told me that shanthi nagar bus stand was the last stop. I was not only affected but a few more passenger were too affected.
Please take a look at this matter.

As a frequent traveler between bangalore hyderabad, i notice some issues in surabaya service and avoid using ksrtc. I also tsrtc buses always full much before ksrtc. Please take my feedback seriously, i am pretty sure your bookings will increase.
1. Attitude and manners of drivers is generally rude. Don't show any concern for customer problems
2. They switch off a/c during long dinner break. People sleeping get disturbed due to suffocation and some of them can't get sleep again. I tried exposing drivers, they hardly care and say a/c is provided only while bus is running.
3. Breaks are mich longer than others. Drivers don't show any urgency to reach destination on time or as soon as possible even when bus gets delayed for any reason. Breaks look longer for those who are tensed to go to office on time.
I wish ksrtc takes some steps to attract people like me.

Drivers treat me bit better when i speak in kannada. I wish same patriotism they show to ksrtc to get more passengers.
Thanks
Karunakar reddy prane

Ac sleeper bus from mantralayam to bangalore - 21;30,

Ksrtc bus : pnr :h65686594, journey date :15-aug-2017 21:30, trip code :2004rchbng, bus number :ka32f2011, depot :raichur 2, crew mobile no:[protected].
It was informed by crew they have to use it as non ac and horrible suspension and seating arrangement.
While booking it was shown as ac sleeper bus.

Negligence on the part of driver and conductor bus no is ka 18 f 502 dtad[protected]. At 8-00 am bus didn't stopped at katrimaramma stop my self and there were four passenger are standing and request ed by showing our hands but they didn't stopped. I want to know your disciplinary action against the persons who behaved negligently.
Kindly take needful.

Regards

Thank you

This is in continuation with my previous complaint dated[protected] where my 2.48pm ksrtc bus from bangalore to mangalore bus was delayed. I got a call from customer care (Rajshekar-[protected]) and he was asking my debit card number, validity date and cvv number... Tell me who will ask all these details to transfer refund amount!!?? When i started questioning him, he got furious and disconnected my call. After landing at 12pm in mangalore, this is another pathetic service by ur side. Kindly clarify!!

Pnr:j65268544, tripcode:1428bngmng, doj:12/08/2017, deptime:14:48, "org"bengaluru, desn:mangaluru, boardingpt: govardhan theater, class:airavat, seat:12
1.33 hrs delay in arrival of bus as my bus and 3.30 bus were clubbed together coz of which there was delay. I waited from 2.30pm to 4.10 pm in front of ksrtc office beside govardhan theatre. Pathetic service. All u had to do was just inform through message. Kindly refund for the inconvenience caused by you as i had to wait in that scorching heat.

I am daniyal hassan from bhatkal, karnataka, this complaint is not only from me, it is from many students and families, who comes here for colleges, treatment etc...
The bus timing of 12:15 pm from mangalore not available
Some time bus timing of 3:15 pm arrives at 4:15pm and many more
If i ask to conductor of drivers they just say complaint to ksrtc
We are student's we won't get time to visit offices to complaints.
So i request you, please solve this problem
If any changes comes then please inform... Thankyou

I booked for Airavat Club class bus for my journey from chennai to bangalore on Aug 12th 2017 9.00 am. But the bus we were asked to board is not Airavat class. But still we did. The cooling system in the bus has some leakage. Eventually the whole bus is flooded. We have nowhere to sit. But the drivers are not helpful anyway. All the passengers are forced to change the seat throughout the journey. Since we have few seats left unoccupied we were saved. If not we all would have to stand and travel.

I boarded bus ka 36 f 1368 from bangalore to lingsugur on 11th of august.
Before reaching the destination, the staff of the bus asked the passengers to change to another bus for there personal reasons, they didn't bother to allocate the seat to passengers who all were traveling from a long distance..

Even after paying the complete amount i had to travel by standing in the bus holding my laguage for almost 50kms

Is this kind of service ksrtc provide to the passengers???
Do the staff own the bus? So whenever they want they use the public service as there own???

Dear

This is passenger travelling from bangalore to mysore on ksrtc ka09-f4914

I was seating at the first left side of the sitting and while getting ticket conductor asked me to move to other seat because the first 2 seater on the left is booked for conductor and it's not for passenger when the truth is government have made a special seat for conductor on the left side of the driver so the problem is lie and fooling passenger and i think ksrtc must take strict action against these employee when they cannot respect their job.

I am not asking any crazy action but let him know once so that he don't repeat these kind of mistake.

Moreover if he is old then he must retire and sit home

References ticket number : 085002
Departure time: 3:36:54
Date of journey: 12/08/2017

Thank you

Passenger

I was travelling from tumkur to bangalore today by ksrtc bus bearing no ka06f1005. I boarded the bus at 5.45pm in tumkur. As we neared bangalore, about 1km from gorguntepalya bus stop, the conductor and driver decided to go to majestic via malleswaram instead of via navrang theatre. I asked them if the actual route was not via navrang. The conductor behaved rudely and told me that going via malleswaram was the actual route. I then requested the conductor to drop me at yeshwantpur metro station but he said that he will stop only at goverdhan. Then i told him to stop at gorguntepalya bus stop but he told me to get down at the signal. I refused and told him to stop at the designated bus stop, which he did. I then went to the metro station, caught a train and then reached my home near navrang theatre at 8.15pm. I was put to a lot of hardship both in terms of time and money. Does'nt ksrtc have dedicated routes for its busses or does it depend on the whims and fancies of its conductors and drivers? A reply is solicited at the earliest

I have observed that almost all toilets in ksrtc bus stations are in deplorable condition, whether it is bangalore, mysore or any bus stand in between such as channapatna, ramnagara, mandya etc which i recently came across during my travel from mysore to bangalore. All bus stands between mysore and bangalore are horrible. Most of these are highly unhygienic with conditions shocking in days where we are talking about swatcha bharat and shouchalay requirements. They smell so badly, no disinfectant used, hardly any water except we see a guy sitting outside to collect 2-5 rupees. I wonder if any concerned authorities ever visited these toilets. One can smell from a distance on the location of these toilets. Many food shops are very close by making things very dangerous. Why such a pathetic condition? Who is responsible who need to take care? If one has visited bus stands such as raichur, gulbarga etc (Which ii have visited a few years back and it wouldn't have changed) it is shocking. If serious measures are not taken to rectify, there is no point in adding costly buses and boasting of clean city, silicon green city etc.

Dip college students ksrtc bus pass applied at sges rural polytechnic, tarihal on[protected] as 1st year diploma student for the academic year 2017-18 and paid bus pass fee and relavant document to said college.
On[protected] dept of technical education, bangalore 3rd round counselling my diploma seat re-alloted to govt polytechnic, vidyanagar hubli. On same day sges rural polytechnic, tarihal authority get a student bus passes from ksrtc, new bus stand hubli.
And said bus original surrendered to the ksrtc new bus stand, hubl on[protected] due to college has changed.
Now govt polytechnic, vidyanagar hubli principal through with relavant admission fee, aadhar card, allotment letter etc submitted to the ksrtc, new busstand student bus section, hubli. Ksrtc authority refused to change the address of bus pass and rs.900+80+50=1030/- also not refunded.

Kindly refund the same amount as earliest as per norms. If not refunding said rule copy please send for our reference.

A g biradikar
Ref m: [protected]

Sir i live in chetana colony and i had stop at gandiwada in bus

Sir i come from anandnagar to railway station, so when i was coming from railway station to gandiwada. So sir i was waiting for bus in front of railway hospital then the bus came at 4:50 but didn't stop at railway hospital

So sir i had go by walking to chetana colony
So sir please look into the matter please

I booked a 22:40 departure bus on 23rd july 2017 from chennai to bangalore. The bus is an ac bus. I am sitting next to the emergency window which is opened in all the corners and letting in all the hot air from outside so much so that i am drenched with sweat. I didn't pay for this terrible service and would like to get a refund immediately. The conductor came and put 3 blankets in attempt to stop the wind coming in.. One of the most stupidest things ever.