Karnataka State Road Transport Corporation [KSRTC] — bus ticket refund

Address:

Bangalore, Karnataka, 560055

I booked a bus ticket to Hyderabad. The ticket did hit get booked however the money got deducted. No payment or refund has been made since then
Oh reference No: OB40083371
The money was debited from the account but the seat was not booked but later it said if money is deducted will be credited within a week it's been a month since then but no credit has happened ..1414/- was the amount deducted from account