Karnataka State Road Transport Corporation [Ksrtc] — false obligation

Today i was travelling from puttur to uppinangady in a ksrtc state government bus along with my grandmother. I bought a ticket for my grandmother, and i showed my student pass to the conductor. He ceased my student pass, said that it was a duplicate, he gave it to another person in the bus to check whether it was original or not. The other person said that it was a duplicate pass. On reaching uppinangadi station, it was verified that the pass is original. The conductor neither asked sorry for insulting in front of many people nor did he return complete change which he should have given for the ticket i bought for my grandmother. I plead the committee to look into this matter seriously as these conductors are showing no respect towards students. I request that the conductor should be given a very strict warning and forgiven.
Date:10/12/18
Time of departure from puttur: 18:9:48
No:059671
Ka1:-f0258