Karnataka State Road Transport Corporation [KSRTC] — refund for driver responsibility

Hi team,

I had given compliant on ksrtc on 28-april-19, i didn't get any response. I'm waiting for the response and action.

Please find below details.

Mr /mrs name :- santosh kalasagonda
Phone :- [protected]
Emailid :- [protected]@gmail.com
Bus no : 2078
Pnr no : h76267866
Ticket no :
Journey date : 04/23/2019
City :vijayapura
Complaint date :- 5/2/2019 5:46:07 pm
Catogery :- refund
Complaint about :- other
Customer complaint :- for the pnr no: h76267866 trip code:2032bjphyd passenger had travel from vijayapura to hyderabad. The departure time was 20:32, but this particular bus came to the boarding point 30 minutes late, at the time passenger asked to the crew person regarding arrival details, crew person told it will reach at 05.00 or 5.30 and again passenger told "i have to reach hyderabad airport in morning" for that crew person told "from hyderabad bus station to hyderabad airport it will take 10 minutes to reach", so i wake up at 05.30 and went to near crew persons but both the crew persons has slept and one passenger is driving the bus, if incase bus met accident who will take the responsibility for the other passengers, and then the service is reached the hyderabad at 6.30, but from hyderabad bus station to hyderabad airport passenger took to reached 40 minutes, so i missed the flight, please take strict action on the crew persons and asking for the flight ticket refund amount of $16000.

Note :given the bijapura 1 depot number [protected].

Division :- bangalore head-office
Department :- awatar department