Karnataka State Road Transport Corporation [Ksrtc] — refund for failed transaction

Booking date - 29/08/2019
Amount - 212/-
Payment mode - axis upi
Booking id - shruthi. [protected]@gmail.com
The payment was debited but booking was not completed.
I had book again as there was no ticket in my 'booked history' of account section.

I have been sending emails to [protected]@ksrtc.org but did not receive any response. Usually they respond but this is quite a delay this time.
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    Karnataka State Road Transport Corporation [KSRTC] Phone
    +91 80 4455 4422
    +91 44 2479 4442
    +91 77 6099 0035
    Karnataka State Road Transport Corporation [KSRTC] Address
    Koyambedu Bus Terminus Platform No 1, 100 Feet Road Jawaharlal Nehru Salai, Koyambedu, Chennai, Dharwad, Karnataka, India - 600107
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