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Karur Vysya Bank Complaints & Reviews

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Updated: Jan 2, 2026
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C
cyemn
from Chennai, Tamil Nadu
Nov 25, 2022
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Address: Velachery Chennai 600042

Dear Sir,

My name is Napa Chandra Mohan, Father name - Napa Parabrahmaiah, I have seen that consumer loan account No. CHE20E[protected]
in CIBIL report from Karur Vaisya Bank. But i have not obtained this loan.

My request is to delete this account permanently from Karur vaisya bank records and also form the CIBIL records on an immediate basis.

My contact number; [protected]
mail ID: chandramohan.[protected]@gmail.com; [protected]@gmail.com
Karur Vysya Bank customer support has been notified about the posted complaint.
Dear Customer,

Welcome to The Karur Vysya Bank Ltd.

We thank you for writing to us and this is with reference to your concern / query.

In this regards, we request you to revert us with the below mentioned details in the mail to assist you further.
Name :
Mobile number :
E-mail id :
PAN number :

Assuring you the best of our services at all times.

In line with our focus and commitment to customer support, we trust the issue has been resolved to your satisfaction. In case you are not satisfied with the resolution, you may approach Office Of Banking Ombudsman.

https://cms.rbi.org.in/cms/indexpage.html#eng

Thanks & Regards
Venkata krishnan S
KVB Customer Support
Please call our IVRS 24x7 helpdesk number[protected]Within India) / +[protected]Outside India) - (call charges applicable) for balance enquiry, last 3 transactions, status of requests, transfer of funds etc.
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    T
    Trinadh_123
    Nov 18, 2022
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    Hello There,

    This is Trinadh. I have not taken any kind of loan or any transaction with Karur Vysya bank. But it is showing consumer loan Karur Vysya which in active stage in Cibil. Please help me to close it
    Karur Vysya Bank customer support has been notified about the posted complaint.
    Dear Customer,

    Welcome to The Karur Vysya Bank Ltd.

    We thank you for writing to us and this is with reference to your concern / query.

    Kindly revert us back with the below details to proceed further.

    Name :

    Mobile number :

    E-mail id :

    PAN number :

    Assuring you the best of our services at all times.

    In line with our focus and commitment to customer support, we trust the issue has been resolved to your satisfaction. In case you are not satisfied with the resolution, you may approach Office Of Banking Ombudsman.

    https://cms.rbi.org.in/cms/indexpage.html#eng

    Thanks & Regards
    Mohan Kiran
    KVB Customer Support
    Please call our IVRS 24x7 helpdesk number[protected]Within India) / +[protected]Outside India) - (call charges applicable) for balance enquiry, last 3 transactions, status of requests, transfer of funds etc.
    Trinadh_123's [Complaint's author] reply, Nov 30, 2022
    Hello KVB support team,

    Thank you for your response.

    I can't share my details in this public platform. If you could share your email ID along with Some reference number to Identify easily, then I can provide over the email.

    Awaiting a response from your side.

    Thanks,
    Trinadh
    Trinadh_123's [Complaint's author] reply, Jun 22, 2023
    How can you close this complaint without resolving this ?? this is totally unacceptable
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      M
      mscoolmanish
      from Jaipur, Rajasthan
      Nov 12, 2022
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      Sir, I have not taken any Loan from this bank but it is reflecting in my CIBIL Report. Please remove it.
      Karur Vysya Bank customer support has been notified about the posted complaint.
      Dear Customer,

      Welcome to The Karur Vysya Bank Ltd.

      We thank you for writing to us and this is with reference to your concern / query.

      Kindly revert us back with the below details to proceed further.

      Name :

      Mobile number :

      E-mail id :

      PAN number :

      Assuring you the best of our services at all times.

      In line with our focus and commitment to customer support, we trust the issue has been resolved to your satisfaction. In case you are not satisfied with the resolution, you may approach Office Of Banking Ombudsman.

      https://cms.rbi.org.in/cms/indexpage.html#eng

      Thanks & Regards
      Mohan Kiran
      KVB Customer Support
      Please call our IVRS 24x7 helpdesk number[protected]Within India) / +[protected]Outside India) - (call charges applicable) for balance enquiry, last 3 transactions, status of requests, transfer of funds etc.
      Trinadh_123's reply, Nov 21, 2022
      Hello KVB support team,

      Thank you for your response.

      I can't share my details in this public platform. If you could share your email ID along with Some reference number to Identify easily, then I can provide over the email.

      Awaiting a response from your side.

      Thanks,
      Trinadh
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        A
        Aaditya_0123321
        from New Delhi, Delhi
        Nov 5, 2022
        Apr 20, 2023
        This thread was updated on Apr 20, 2023
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        Unauthorized Consumer Loan Using Amazon Pay Later Service

        Website: www.kvb.co.in

        Information of the unauthorized consumer loan incident:
        Date of the incident: 01/04/2021

        Description: While checking the CIBIL Report, I found two unauthorized consumer loans by different credit institutions linked with the same account number in my CIBIL report.

        Sharing Details in a Protected way:
        Account Number: CHAxxxxxxxxxxxx
        Date Opened:[protected]
        Ownership: Individual
        Loan...
        +2 photos
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        N
        Nambiaroc
        from Bengaluru, Karnataka
        Nov 5, 2022
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        My house maid went to the bank to start a zero balance account in 2019. She was started on a savings account which had a penalty clause of 250 rupees/ month if there isn’t a minimum balance of 1000rupees. She is illiterate and says she was never informed of this when she started this account. So she left the account without any balance till now 2022. When her salary for this month was transferred to this account the whole amount was taken by the bank as penalty.
        First of all why did the bank start her on this savings account in the first place?Why would she leave the account empty for 3 years if she was aware of this?Why didn’t the bank write to her making her aware that she is accumulating this penalty?
        I know it is written in the pass book that she will be charged the penalty if the account is left empty but she can’t read or write Kannada or English. This is her sole income and I feel it is very unfair. We spoke to the bank manager on her behalf but she is going strictly by bank rules. I wonder if anything can be done to help her.
        Karur Vysya Bank customer support has been notified about the posted complaint.
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          K
          Kumarnaik786
          from Chittoor, Andhra Pradesh
          Nov 3, 2022
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          While checking my credit report I came across a loan for the bank of karur i do not have an account with them and loan amount showing is 1, 724 rupees and loan number is CHI20E[protected]
          I have never taken a loan due to this incorrect loan showing on my credit report has made my credit score gone down and I want to complain regarding the same, if it is not resolved i will complaint in another ways am not leave this type of karur vysya consumer loan fraud detection, requesting you to please address the issue appreciate all the help thank you...
          Karur Vysya Bank customer support has been notified about the posted complaint.
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            M
            M Narendar Reddy
            from Hyderabad, Telangana
            Oct 29, 2022
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            I was taken an phone on EMI from Amazon,
            Then i found there was a consumer loan record for that but after many months as well it is still showing.

            I have closed my EMI in OCT 2020 but the record in my CIBIL still shows i have Consumer Loan

            My CIBIL Control Number : 5, 136, 368, 464

            Please Respond ASAP.

            When i called to CIBIL guys they are saying contact Bank for this,
            Bank side no response.
            Karur Vysya Bank customer support has been notified about the posted complaint.
            Dear Customer,

            Welcome to The Karur Vysya Bank Ltd.

            We thank you for writing to us and this is with reference to your concern / query.

            We regret for the inconvenience.

            Kindly revert us back with the below details to proceed further.

            Name :

            Mobile number :

            E-mail id :

            PAN number :

            Assuring you the best of our services at all times.

            In line with our focus and commitment to customer support, we trust the issue has been resolved to your satisfaction. In case you are not satisfied with the resolution, you may approach Office Of Banking Ombudsman.

            https://cms.rbi.org.in/cms/indexpage.html#eng

            Thanks & Regards
            Sam rajkumar
            KVB Customer Support
            Please call our IVRS 24x7 helpdesk number[protected]Within India) / +[protected]Outside India) - (call charges applicable) for balance enquiry, last 3 transactions, status of requests, transfer of funds etc.
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              L
              Lucy Felix
              from Kolkata, West Bengal
              Oct 16, 2022
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              While checking my credit report I came across a loan for the bank of karur i do not have an account with them and loan amount showing is 8000.
              I have never taken a loan due to this incorrect loan showing on my credit report has made my credit score gone down and I want to complain regarding the same, requesting you to please address the issue appreciate all the help thank you.
              Karur Vysya Bank customer support has been notified about the posted complaint.
              In this regards, kindly revert us with the below details to proceed further.

              Name :

              Mobile number :

              E-mail id :

              PAN number :
              Lucy Felix's [Complaint's author] reply, Oct 20, 2022
              Name: Lucy Felix
              Mobile number: 8073462367
              Email id: [email protected]
              Pan number: ABVPF2058H
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                V
                VIVEK SALUNKE
                Oct 14, 2022
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                In my Cibil files indicating that there is a consumer loan sanctioned for Rs. 8000/- on 03/10/2021. I didn't borrow from karur Vysya Bank Ltd. Therefore, please correct the same and notify Cibil as well.
                +1 photos
                Karur Vysya Bank customer support has been notified about the posted complaint.
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                  S
                  sprashants
                  Oct 13, 2022
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                  I have not applied or search for any loan as well as I don't have any idea about this company, haven't heard about this company, then also I got loan activated in my account. I don't want this loan, it's affecting my cibil. Please help here.

                  Account Type: Consumer Loan
                  Loan Amount: 6000₹
                  Karur Vysya Bank customer support has been notified about the posted complaint.
                  Dear Customer,

                  Welcome to The Karur Vysya Bank Ltd.

                  We thank you for writing to us and this is with reference to your concern / query.

                  In this regards, we request you to revert back with the below mentioned details in the mail to assist you further.

                  Name :

                  Contact Number :

                  PAN Number :

                  Assuring you the best of our services at all times.

                  In line with our focus and commitment to customer support, we trust the issue has been resolved to your satisfaction. In case you are not satisfied with the resolution, you may approach Office Of Banking Ombudsman.

                  https://cms.rbi.org.in/cms/indexpage.html#eng

                  Thanks & Regards
                  Sandhiya N
                  KVB Customer Support
                  Please call our IVRS 24x7 helpdesk number[protected]Within India) / +[protected]Outside India) - (call charges applicable) for balance enquiry, last 3 transactions, status of requests, transfer of funds etc.
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                    C
                    chocolateselva
                    from Coimbatore, Tamil Nadu
                    Oct 5, 2022
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                    While checking my cibil score, its showing active consumer loan (Rs.16000) in KVB without my consent and knowledge. How to cancel that loan it’s affecting my credit score. please do the needful.
                    Karur Vysya Bank customer support has been notified about the posted complaint.
                    In this regards, kindly revert us with the below details to proceed further.

                    Name :

                    Mobile number :

                    E-mail id :

                    PAN number :
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                      C
                      Chandrashekharsa2212
                      from Pune, Maharashtra
                      Sep 30, 2022
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                      Address: Sindhudurg

                      8000 amount is showing in Cibil
                      Karur Vysya Bank customer support has been notified about the posted complaint.
                      Sep 30, 2022
                      Updated by Chandrashekharsa2212
                      I have not borrowed any loan from karur vysya bank
                      Dear Customer,

                      Welcome to The Karur Vysya Bank Ltd.

                      We thank you for writing to us and this is with reference to your concern / query.

                      Kindly revert us back with the below details to proceed further.

                      Name :

                      Mobile number :

                      E-mail id :

                      PAN number :

                      Assuring you the best of our services at all times.

                      In line with our focus and commitment to customer support, we trust the issue has been resolved to your satisfaction. In case you are not satisfied with the resolution, you may approach Office Of Banking Ombudsman.

                      https://cms.rbi.org.in/cms/indexpage.html#eng

                      Thanks & Regards
                      Mohan Kiran
                      KVB Customer Support
                      Please call our IVRS 24x7 helpdesk number[protected]Within India) / +[protected]Outside India) - (call charges applicable) for balance enquiry, last 3 transactions, status of requests, transfer of funds etc.
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                        P
                        Putluru Rajkumar
                        from Dharmavaram, Andhra Pradesh
                        Sep 23, 2022
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                        I have not taken any loan from CapFloat Financial Services Pvt Ltd, still a loan of rs 2000 and It is Active State from them is showing up in my credit score. How is this possible ? Please take action.

                        Name : Putluru Raj Kumar

                        Email : [protected]@gmail.com

                        Pan Card: DRAPK5401H

                        Mobile Num: [protected]
                        Karur Vysya Bank customer support has been notified about the posted complaint.
                        Dear Customer,

                        Welcome to The Karur Vysya Bank Ltd.

                        We thank you for writing to us and this is with reference to your concern / query.

                        Please be informed that you have utilized the “Amazon Pay later” for which M/S Capital Float & Karur Vysya Bank are the Lending Partners. We, Capital Float and Karur Vysya Bank are updating the repayment/closure information with CIBIL based on the repayment made. We kindly request you to check and verify your CIBIL report.

                        In case of any clarification or further queries please contact Capital float helpline number[protected] or can write to [protected]@capitalfloat.com

                        Assuring you the best of our services at all times.

                        In line with our focus and commitment to customer support, we trust the issue has been resolved to your satisfaction. In case you are not satisfied with the resolution, you may approach Office Of Banking Ombudsman.

                        Thanks & Regards
                        Mohan Kiran
                        KVB Customer Support
                        Please call our IVRS 24x7 helpdesk number[protected]Within India) / +[protected]Outside India) - (call charges applicable) for balance enquiry, last 3 transactions, status of requests, transfer of funds etc.
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                          K
                          KalpanaJoshi
                          from New Delhi, Delhi
                          Sep 21, 2022
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                          This is about an account reported on my CBR by the bank. I have no loan from your bank and still you are appearing on CBR . Please close this account and clear off my CBR
                          Karur Vysya Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Sep 23, 2022
                          Karur Vysya Bank Customer Care's response
                          In this regards, we request you to revert us with the below mentioned details in the mail to assist you further.

                          • Name :
                          • Mobile number :
                          • E-mail id :
                          • PAN number :
                          Dear Customer,

                          Welcome to The Karur Vysya Bank Ltd.

                          We thank you for writing to us and this is with reference to your concern / query.

                          Kindly revert us back with the below details to proceed further.

                          Name :

                          Mobile number :

                          E-mail id :

                          PAN number :

                          Assuring you the best of our services at all times.

                          In line with our focus and commitment to customer support, we trust the issue has been resolved to your satisfaction. In case you are not satisfied with the resolution, you may approach Office Of Banking Ombudsman.

                          Thanks & Regards
                          Mohan Kiran
                          KVB Customer Support
                          Please call our IVRS 24x7 helpdesk number[protected]Within India) / +[protected]Outside India) - (call charges applicable) for balance enquiry, last 3 transactions, status of requests, transfer of funds etc.
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                            Y
                            yatharth negi
                            Sep 16, 2022
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                            Loan amount showing in credit score

                            Address: 12/i pushpanjali enclave, g.m.s road ,dehradun,uttrakhand

                            Hey I have recently checked my credit score and got to know about 2 loans in name of KARUR VYSYA & CAPFLOAT with amount of 4000& 1000 respectively and evenly have got to know that its from amazon pay later which I opened to just check about it so why is it showing in my credit score as I have not taken any loan from amazon pay later please remove this from my loan amounts as I have read in many threads that there are many suffering from this...
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                            L
                            L Praneth
                            Sep 14, 2022
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                            Hi,

                            I am seeing that consumer loan is tagged from karur vysya bank and cap float financial services in my cibil report which I didn't. I request please check and remove those from my cibil report.

                            Name : L Praneeth
                            Email : l.[protected]@gmail.com
                            Phone : [protected]

                            If any further details needed please reach out to me through the above coordinates.
                            Karur Vysya Bank customer support has been notified about the posted complaint.
                            In this regards, we request you to revert us with the below mentioned details in the mail to assist you further.

                            • Name :
                            • Mobile number :
                            • E-mail id :
                            • PAN number :
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                              M
                              Manish.Modi
                              from Mumbai, Maharashtra
                              Sep 9, 2022
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                              Showing Loan In CIBIL

                              I haven't taken any loan from your bank and still it is showing active loan on CIBIL with balance amount.

                              Name : MANISHKUMAR RAKESHKUMAR MODI
                              PAN : CDEPM8383D
                              mail Id : [protected]@gmail.com...
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                              Prabhjot27
                              from LUDHIANA, Punjab
                              Sep 7, 2022
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                              I have never taken any loan from Karur Vysya bank, but still, a loan of Rs.12000 is reflected in my CIBIL report. Kindly take action.
                              Karur Vysya Bank customer support has been notified about the posted complaint.
                              Dear Customer,

                              Welcome to The Karur Vysya Bank Ltd.

                              We thank you for writing to us and this is with reference to your concern / query.

                              Kindly revert us back with the below details to proceed further.

                              Name :

                              Mobile number :

                              E-mail id :

                              PAN number :

                              Assuring you the best of our services at all times.

                              In line with our focus and commitment to customer support, we trust the issue has been resolved to your satisfaction. In case you are not satisfied with the resolution, you may approach Office Of Banking Ombudsman.

                              Thanks & Regards
                              Mohan Kiran
                              KVB Customer Support
                              Please call our IVRS 24x7 helpdesk number[protected]Within India) / +[protected]Outside India) - (call charges applicable) for balance enquiry, last 3 transactions, status of requests, transfer of funds etc.
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                                The Consumer loan account number BAL21E[protected] don't belong to me. But this account is linked to my PAN and reported in CIBIL. You are requested to immediately remove and delink these accounts and confirm to me and report to CIBIL as well without any further delay. Failing which I shall be compelled to sue the bank and demand damages...
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                                Abhirami R
                                from Chennai, Tamil Nadu
                                Sep 4, 2022
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                                Address: Peravurani

                                Sir,
                                Myself (Abhirami.R) initially approached KVB Bank for mortgage loan of Rs.10 lakh against property located at Peravoorani branch.My request date is 27 June Application reference no App-[protected], but I have sent them property documents and other listed documents for loan prior to that.Totatlly opened applications App -[protected], [protected], [protected], [protected], [protected] for processing Rs.10 lakh loan.
                                My loan was processed and I got mail from them with Terms and conditions accepted on 28 July 2022 for in principle digital loan sanction of Rs.857710 and Si captured details on 16 th August stating the account no [protected] .I already informed not to credit the loan proceeds to my salary account and to open a separate Sb account .But it was informed that mail will be mentioned to set it emi repayment to salary account only but you can transfer the emi amount to Sb account . Due to my work schedule I informed them I can't come again from Chennai to peravurani further for signing documents and please disburse credit at the earliest. They told to open sb sccoubt manually it will take a week so asked me to download dlite app and instantly account will be opened. I did on 16 august and My sb account no is [protected] but next day I got call for kyc verification. It was informed by Bm that account is not active and, to visit any branch on 22 august and to do biometric login, I went to dhandapani street mentioned them about Dlite account opening but they asked my for kyc proofs and photo, but what was told by bm peravurani is it is just few min work to do biometric login verification but Chennai branch told me they will courier all kyc to peravoorani branch for activation on 24 August. Later Bm informed there is error in opening sb account and asked me to further visit Dhandapani branch for biometric login .I again went and did biometric verification and informed him to check whether it is done on 26 August. He told it is over and credit will be given .but again they told me to visit peravurani branch for opening sb account. I went on sep 1 from Chennai for this but after obtaining fingerprint they told it will take 2 hours to get updated. But later they told they will do manually for activation .Though my request is for Rs 10 lakh I accepted for 8.57 lakh sanctioned amount and also processing charges 3 percent of loan amount plus gst . When i enquired with Bm, he told it is 3 percent for unsecured loan but in website of kvb it is mentioned only 1.50 percent He didn't answer me at all .inspite of all this I kept quiet and accepted for all charges since I can't wait for more and I was in urgent need of funds and so I signed all loan documents which I received via courier and sent them back on 20 August. Till today the issue is not resolved and informed them if there is any further delay I will switch to any other bank on 26 August but they assured me it will be done. I waited till 3 pm for loan but it is not done .I approached Hdfc bank and I have availed loan of Rs.10.50 lakh at Roi-10.25 % and processing fee of just Rs.4971 and no hidden charges . It was told Tat processing time is only 3 days but I waited for 2 months .Due to inordinate delay in processing and disbursement of loan I don't want to avail loan from Kvb . If any loan amount is credited and processing charges debited I will be forced to take legal action against this bank
                                .Also please don't credit loan after your sb account issue is solved since I have already availed today Loan from Hdfc Bank, Chennai.
                                I hope you are also aware of clause 8 of the banking ombudsman scheme under which one can raise complaint against delay in disbursement of loan .Kindly hand over my loan documents back to me.
                                Karur Vysya Bank customer support has been notified about the posted complaint.
                                Dear Customer,

                                Welcome to The Karur Vysya Bank Ltd.

                                We thank you for writing to us and this is with reference to your concern / query.

                                We would like to inform you that we could not able to view loan application reference number and the account number, we request you to kindly revert us an email from your registered email id to [protected]@kvbmail.com. We will be happy to help you.

                                Assuring you the best of our services at all times.

                                In line with our focus and commitment to customer support, we trust the issue has been resolved to your satisfaction. In case you are not satisfied with the resolution, you may approach Office Of Banking Ombudsman.

                                Thanks & Regards
                                Sam rajkumar
                                KVB Customer Support
                                Please call our IVRS 24x7 helpdesk number[protected]Within India) / +[protected]Outside India) - (call charges applicable) for balance enquiry, last 3 transactions, status of requests, transfer of funds etc.​
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