Karur Vysya Bank — online payment dispute

Arun Jeyaraja

from Chennai, Tamil Nadu

Address:

Urappakkam,

I have done a online payment for indian oil (Gas payment) on 27 feb 2020.. Ref no[protected]. When the gas was they said online payment has not received and told to make the payment.
Now i request you to check on this and reverse the payment to my account..
I have done a compliant to customers service on 3 march 2020, first they replied as 45 days time to resolve the issue. After so many reminders.. Now they are replying as request rejected walk to home branch. Now in lockdown period how can i go? And in bank they do only essential duties not taking complaints. What to do now?
Thankyou
Arun

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Karur Vysya Bank customer support has been notified about the posted complaint.

Apr 29, 2020

Updated by Arun Jeyaraja My ac no [protected]..
Contact number [protected]

May 02, 2020

Updated by Arun Jeyaraja Any update on my request

May 06, 2020

Updated by Arun Jeyaraja Waiting for your respons.

May 11, 2020

Updated by Arun Jeyaraja Till now i didn't get any respons. Request to update on my request