[Resolved] Karvy — aadhaar address change request incorrectly rejected for invalid documents

[Resolved] Karvy — aadhaar address change request incorrectly rejected for invalid documents

T tulhan from Bengaluru, Karnataka

My aadhaar address change request with urn: 0000/00555/41433 has been rejected with reason "invalid documents". The document uploaded is a scan of the original registered rental agreement on a e-stamp paper which is also notarized. A registered rental agreement is in the list of documents acceptable for address proof as per uidai website. Please explain what is the error in the provided document and if there isn't any, process the address update request. Was this information helpful? No (0) Yes (0)
Mar 8, 2019 Complaint marked as Resolved Karvy customer support has been notified about the posted complaint. Verified Support Feb 05, 2019 Karvy Customer Care's response Dear Sir/Madam, We regret the inconvenience caused. With reference to the above complaint, Please share your aadhar number along with the local language to kfpl.[protected]@karvy.com to enable us to check and resolve on priority basis. Thanks & Regards, Team Karvy Feb 05, 2019 Updated by tulhan Email with requested details has been sent.
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tulhan

from Bengaluru, Karnataka

Email with requested details has been sent.

Imdad Rahman

from Hyderabad, Telangana

URN: 0000/00549/77238 it says Your request is in process. Please check again after few days. its been stuck like this for more than a month. I've recently raised another request for the same URN: 0000/00555/52149, now this request also stuck at the same. "Your request is in process. Please check again after few days"