[Resolved] Karvy — aadhar address update request rejections

Srianth83

from Bengaluru, Karnataka

Address:

560099

Hi team,

I have submitted an address update request via aadhar online website.
Urn number is 0000/00561/87377
I have uploaded my vehicle insurance policy as address proof as it was mentioned in the list of valid documents for address proof, but my request was rejected as invalid documents. Can this be addressed please?

Earlier the status was seen as your request has been verified and awaiting approval and now i got a mail as rejected with reason as "invalid documents"

Can this be addressed as soon as possible as i need this changed asap please.

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Apr 3, 2019

Complaint marked as Resolved

Karvy customer support has been notified about the posted complaint.

Verified Support

Mar 01, 2019

Karvy Customer Care's response Dear Sir/Madam,

We regret the inconvenience caused.

With reference to the above compliant, please share your aadhaar number along with the local language to kfpl.[protected]@karvy.com to enable us to check and resolve it on priority basis.

Thanks & Regards
Team Karvy