[Resolved] Karvy — aadhar update rejected in spite of submitting latest gas bill

jvijaykrishna2498

Address:

Medak, Andhra Pradesh, 502319

Urn 0000/00508/32912

Karvy has been consistently rejecting online update of aadhar address in spite of providing correct bill of hp gas. After rejecting it, i am unable to update further as blank screen appears which appears like a block

Urn 0000/00508/32912

When tried contacting kcpl. [protected]@kavry.com i receive the following error message

Address not found
Your message wasn't delivered to kcpl. [protected]@kavry.com because the address couldn't be found, or is unable to receive mail.

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Jun 13, 2018

Complaint marked as Resolved

Karvy customer support has been notified about the posted complaint.

Verified Support

May 11, 2018

Karvy Customer Care's response Dear Sir/Madam,

With reference to the above compliant, please share your aadhaar number to kcpl.[protected]@kavry.com for further assistance.

Regards
Team Karvy

May 16, 2018

Updated by jvijaykrishna2498 Emails sent to kcpl.[protected]@kavry.com bounce. Please send correct email id

May 16, 2018

Updated by jvijaykrishna2498 Sent email again and this time received automated message that "Rejected due to Transliteration / Invalid documents"