With reference to my earlier complaint dated 28.06.2020 in the forum, sir, till date i could not able to transfer my shares.
After complaint (Dt. 28.06.2020) in this forum, i received communication from karvy office hyderabad providing a contact person phone number. When i called him, he told that he can't do any thing a the office at tirupati is closed due to non payment of rent.
Later i forwarded the dis directly to hyderabad karvy office and were rejected due to mentioning wrong client/dp id. (Erroneously i mentioned old sbicap securities dp/client id)
Hence i have taken the cml copy of my husband sbicap securities account and forwarded the same with account closing copy of karvy, clearly mentioning the client/dp id, where the shares need to be transferred.
I got a reply that "with reference to your mail, we have received your request and the same is on hold due to name & pan no mismatch, required target cml."
I replied to the mail stating that i enclosed cml copy and clearly given the dp/client id in the account closing form, where the shares need to be transferred.
To my repeated mails still i am getting the same reply "name & pan no. Mismatch", from different people of karvy.
The karvy people of suffering me like any thing to transfer my shares from march 2020. A huge amount of financial loss happened to me due to their non timely transfer of shares.
Please guide me. Can i proceed against these people under deficiency of services under consumer act.
Please guide me and do the needful
Karvy customer support has been notified about the posted complaint.
Sep 19, 2020
Updated by malathipilla Sir ..As on date 19.09.2020 I have not received any communication from KARVY.
Regards
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Regards