Hi,
I am himani khatri complaining again against karvy stock broking, after writing my first complain they had just send me provisional cum experience letter on my email and after some time they mailed me that they are doing audit on my fnf and after sending so many emails from my side they said they will provide me fnf details on my mail by this tue i. E. 7th of july, 2020 but i have not received any email from their side but what’s the point of details of fnf what will i do with my details only, send me my fnf and also courier my experience letter, i am unemployed from last 8 months and already mailed them so many times, that i need experience letter but still no response from their side, such a worst experience i had faced and never thought that how they treat their ex - employees, this is their behaviour towards their employees. I hope this complaint will be listened by you and will be resolved soon.
Regards,
Himani khatri
Karvy customer support has been notified about the posted complaint.
After consumer complaint I received communication from Karvy office Hyderabad providing a contact person phone number. When I called him, he told that he can't do any thing a the Office at Tirupati is closed due to non payment of rent.
Later I forwarded the DIS directly to Hyderabad Karvy office and were rejected due to mentioning wrong client/DP ID.(erroneously I mentioned old SBICAP securities DP/Client id)
Hence I have taken the CML copy of my husband SBICAP securities account and forwarded the same with account closing copy of KARVY, clearly mentioning the CLIENT/DP ID, where the shares need to be transferred.
I got a reply that "With reference to your mail, we have received your request and the same is on hold due to Name & PAN no mismatch, Required target CML."
I replied to the mail stating that I enclosed CML copy and clearly given the DP/CLIENT ID in the account closing form, where the shares need to be transferred.
To my repeated mails still I am getting the same reply "NAME & PAN No. mismatch", from different people of KARVY.
THE KARVY PEOPLE OF SUFFERING ME LIKE ANY THING TO TRANSFER MY SHARES FROM MARCH 2020. A huge amount of financial loss happened to me due to their NON TIMELY TRANSFER of shares.
PLEASE GUIDE ME. CAN I PROCEED AGAINST THESE PEOPLE UNDER DEFICIENCY OF SERVICES UNDER CONSUMER ACT.
PLEASE GUIDE ME AND DO THE NEEDFUL