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Karvy Complaints & Reviews

3.7
Updated: Aug 7, 2026
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S
Sridhar Plv
Jul 30, 2018
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Address: 411036
Website: Aadhar

I am trying to update my aadhar number with my address and it got rejected 4 times with transliteration error:
My address is:
Sancheti belcastel, 5th floor, keshav nagar which is getting converted to

संचेती बेलकॅस्टल, 5th फ्लोर, केशव नगर using google input tools.

Urn number for reference:
0000/00517/79303
0000/00519/25287
0000/00519/75939
0000/00520/22279

Could you please provide the correct transliteration you are looking for so that i can update it again.

Thanks and regards,
Sridhar p.
Aug 30, 2018
Complaint marked as Resolved 
Karvy customer support has been notified about the posted complaint.
Verified Support
Jul 30, 2018
Karvy Customer Care's response
Dear Sir/Madam,

Please share the Aadhaar number, URN number and local language in which the updation is done at kcpl.[protected]@karvy.com.

Regards
Team Karvy
Jul 30, 2018
Updated by Sridhar Plv
Thank you very much for very quick response. Shared the mail to kcpl.[protected]@karvy.com with same details.
Thank you very much for very quick response. Shared the mail to kcpl.[protected]@karvy.com with same details.
I am having shares of Jindal Vijayanagar steel limited folio no jvs0648313 in the name of Vimal Chand Jain and Ranjana Jain
Certificate no 5537677 to 79
Kindly inform the process of redemption

Thanks
Vimal Chand Jain
Mobile no [protected]
E mail id [protected]@hotmail.com
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    tshivani
    from Noida, Uttar Pradesh
    Jul 28, 2018
    Resolved
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    Address: 110078
    Website: Help for correcting transliteration error

    Hi sir/mam,

    My aadhar number is[protected], and my husband's name is ravi kumar yadav and it is not getting translated correctly while updating the aadhar details and hence it has been rejected 15 times due to transliteration error.

    Could you please tell me the correct hindi translation of "ravi kumar yadav" in hindi so that i dont get this transliteration error again.

    Looking forward for your kind response.

    Thanks and regards,
    Shivani
    Aug 31, 2018
    Complaint marked as Resolved 
    Karvy customer support has been notified about the posted complaint.
    Verified Support
    Jul 30, 2018
    Karvy Customer Care's response
    Dear Sir/Madam,

    Please share the Aadhaar number, URN number and local language in which the updation is done at kcpl.[protected]@karvy.com.

    Regards
    Team Karvy"
    Aug 04, 2018
    Updated by tshivani
    Hi Sir/Mam,

    I have dropped an email on kcpl.[protected]@karvy.com. along with the required details. However i haven't received any response yet.

    Kindly help me with the same sir, it will be a great help.

    Thanks and Regards
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      K
      Kshitij Raut
      from Pune, Maharashtra
      Jul 28, 2018
      Resolved
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      Address: Pune, Maharashtra, 411060

      Urn number 0000/00520/65769, i got rejected so many times because of transliteration error, even i didnt change in my local language any thing and kept as it is whatever systems give still it give transliteration error,

      Please do me one favour, you give me transliteration in marathi for my address given below, it will help.

      Address
      Dilip shankar raut
      N6/1001, hills and dales phase 3, survey number 15, near bishop school.
      Sep 7, 2018
      Complaint marked as Resolved 
      Karvy customer support has been notified about the posted complaint.
      Verified Support
      Jul 30, 2018
      Karvy Customer Care's response
      Dear Sir/Madam,

      With reference to the above complaint, please share your aadhaar number and local language to kcpl.[protected]@karvy.com for further assistance.

      Regards
      Team Karvy
      Aug 02, 2018
      Updated by Kshitij Raut
      what happened you didn't answer my query ??
      I sent you mail on 30 jul as per your above reply, but you didnt answer me yet. whats the problem? tell me are you able to solve my query or not?
      I have submitted changed address to update in Aadhaar Card. I am getting the status as Approval Awaiting for your request. I have communicate to Customer care. But not able to get any concrete information. Kindly update me on this request. I urgently need my address updated.
      Request : 0000/00521/58935
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        R
        rinkesh goyal
        from Gurgaon, Haryana
        Jul 30, 2018
        Resolved
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        Dear Team

        i have recently transferred from Delhi to Faridabad so now i am trying to update address in aadhar card online. I am trying to update address in aadhar online but it has been rejected as mentioned in subject line.

        When i am putting address in english, there is always error with the translation in Hind so to get this rectified, i entered address in Hindi manually. i have uploaded registry copy of the flat which is in my name .

        since there is difference in english and hindi which is translated automatically so i corrected it manually.

        Now after submitting it, Karvy Verification team is rejecting this correction with the comment that transliteration error.

        Pls let me know what can i do in this if this is taking wrong translation in hindi

        URN No -[protected]

        Regards
        Rinkesh Goyal
        Mob-[protected]
        Oct 28, 2018
        Complaint marked as Resolved 
        Karvy customer support has been notified about the posted complaint.
        Verified Support
        Sep 26, 2018
        Karvy Customer Care's response
        Dear Sir/Madam,

        With reference to above compliant, please share your aadhaar number along with the local language to kcpl.[protected]@karvy.com for further assistance.

        Regards
        Team Karvy
        Hi,

        I have been trying to update my address in Aadhar card via Online but it's not happening, I tried two times both the time it got rejected because of "Transliteration Error in the Request Field".

        If transliteration is not happening properly then it's not my fault it's your system fault.

        URN - 0000/000521/20084

        Please help me out.
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          R
          Rengaraj R
          from Chennai, Tamil Nadu
          Jul 28, 2018
          Resolved
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          Address: 600073

          Dear sir/madam,

          Sub: update of address regarding.

          I am rengaraj, tried to update my new address in aadhaar website. I got transliteration error both times. I had typed the content as appeared in the english which is printed passbook. But it is showing transliteration error. Kindly help me to solve this problem. I had shared the urn no of two transaction. I had attached passbook as address proof.

          My urn nos: 0000/00522/08265 date[protected]
          0000/00521/93570 date :[protected]
          Sep 4, 2018
          Complaint marked as Resolved 
          Karvy customer support has been notified about the posted complaint.
          Verified Support
          Jul 30, 2018
          Karvy Customer Care's response
          Dear Sir/Madam,

          With reference to the above compliant" Please share the Aadhaar number, URN number and local language in which the updation is done at kcpl.[protected]@karvy.com.

          Regards
          Team Karvy
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            S
            Shivranjani kulkarni
            from Pune, Maharashtra
            Jul 26, 2018
            Resolved
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            Address: Pune, Maharashtra, 411015

            Hello Team,

            I'm trying to update the latest address in my Aadhar Card but with your junked system I just can't do it. I am wasting my time by redoing it. Can you please help solve it as soon as possible

            My URN is - 0000/00521/85714.

            I have attached below files for your awareness

            1) My spouse passport scanned copy
            2) Acknowledgement receipt

            Thank you.
            Shivranjani
            Sep 1, 2018
            Complaint marked as Resolved 
            Karvy customer support has been notified about the posted complaint.
            Verified Support
            Jul 27, 2018
            Karvy Customer Care's response
            Dear Sir,

            Please share your Aadhaar Number and the language in which the updation is done.

            Regards
            Team Karvy
            Verified Support
            Jul 30, 2018
            Karvy Customer Care's response
            Dear Sir/Madam,

            Please share the Aadhaar number, URN number and language in which the updation is done at kcpl.[protected]@karvy.com.

            Regards
            Team Karvy"
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              Z
              Zunerah Khan
              from Hyderabad, Andhra Pradesh
              Jul 26, 2018
              Resolved
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              Address: 500002

              Hi karvy team
              I have updated my adhaar card address online 8 day before till now not updated yet, how much time it will take to update address, please look into matter, i need urgently, please do for the needful. When i check below message is there.

              Your request is in process. Please check again after few days.

              Urn number: [protected]

              Thanks
              Best regards
              Tayyaba tanveer
              Aug 30, 2018
              Complaint marked as Resolved 
              Karvy customer support has been notified about the posted complaint.
              Verified Support
              Jul 26, 2018
              Karvy Customer Care's response
              Dear Customer,

              Please share the Aadhaar number and the language.

              Regards
              Team Karvy
              Jul 28, 2018
              Updated by Zunerah Khan
              Hi karvy team,
              I am tayyaba tanveer,

              I have online update my address on[protected] till now not updated, its very urgent, kindly do as soon as possible & do for the needful.
              Thanks for your time and consideration

              Thanks and regards
              Tayyaba tanveer
              Below message showing when i check my urn

              Your request is in process. Please check again after few days.

              Urn number: [protected]
              Jul 28, 2018
              Updated by Zunerah Khan
              Hi karvy team

              my adhaar card no :[protected] and english
              Verified Support
              Jul 30, 2018
              Karvy Customer Care's response
              Dear Sir/Madam,

              With reference to the above complaint, please share your aadhaar number and local language to kcpl.[protected]@karvy.com for further assistance.

              Regards
              Team Karvy
              Aug 01, 2018
              Updated by Zunerah Khan
              my adhaar card no :[protected] and english
              Aug 01, 2018
              Updated by Zunerah Khan
              i have already share my adhaar and language but no reply, please look into the matter.

              thanks regards
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                S
                s.chatterjee2018
                from Kolkata, West Bengal
                Jul 26, 2018
                Resolved
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                Address: 700109
                Website: [email protected]

                Last few days i am trying to update my c/o in adhar card, but constantly failed on the plea "transliteration error" as received in sms. When i enter address in english, the translation in "bengali" become error

                (1) change only in c/o.
                (2) other details are ok
                Adhar card no.[protected]
                Urn 0000/00521/76767 dated 25.07.2018 at about 11-30p. M
                Jul 30, 2018
                Complaint marked as Resolved 
                NOT SETTLED TILL TODAY DESPITE SEVERAL CORROSPONDENCES
                Karvy customer support has been notified about the posted complaint.
                Verified Support
                Jul 26, 2018
                Karvy Customer Care's response
                Dear Customer,

                Below given request Rejected due to “Transliteration error in the request field”, I have highlighted the error in the attached screen shot for your information.

                Regards
                Team Karvy

                Jul 28, 2018
                Updated by s.chatterjee2018
                s.chatterjee2018's [Complaint's author] reply, 2 minutes ago
                As demonstrate by you i have further update my address URN 0000/00522/21350 on today the 27.07.2018
                Adhar number[protected]

                C/O. Priyabrata Chakraborty
                Nandan Kanan,
                East Station Road,
                P.O. Agarpara,
                North 24 Parganas,
                West Bengal - 700109

                Jul 30, 2018
                Updated by s.chatterjee2018
                Last few days i am trying to update my c/o in adhar card, but constantly failed on the plea "transliteration error" as received in sms. When i enter address in english, the translation in "bengali" become error

                (1) change only in c/o.
                (2) other details are ok
                URN 0000/00522/21350 on today the 27.07.2018
                Adhar number[protected]

                Jul 30, 2018
                Updated by s.chatterjee2018
                As demonstrate by you i have further update my address URN 0000/00522/21350 on today the 27.07.2018. ONLY MISTAKE PRIYABRATA CHATTERJEE WILL BE PRIYABRATA CHAKRABORTY. OTHER DETAILS IN ADDRESS IS PERFECT. PLEASE CHANGE "CHAKRABORTY" IN PLACE OF " CHATTERJEE" NOTHING MORE. I HAVE TRIED FOR MORE THAN 4 TO 5 TIMES EVEN AFTER YOUR "SPECIMEN", THE SAME REPLY COMES IN SMS "TRANSLITIERATION ERROR". IF POSSIBLE, PLEASE DO ON VERIFYING MY lic policy annexed hereto under advice in my address as mentioned there in or in my E-mail or SMS in my mobile.
                Adhar number[protected]

                C/O. Priyabrata Chakraborty
                Nandan Kanan,
                East Station Road,
                P.O. Agarpara,
                North 24 Parganas,
                West Bengal - 700109
                You are requested to change in C/O. Priyabrata Chaktraborty in stead of Priyabrata Chatterjee, Address will be :-
                C/O. Priyabrata Chakraborty
                Nandan Kanan,
                East Station Road,
                P.O. Agarpara,
                North 24 Parganas,
                West Bengal - 700109

                However, earlier two times rectified as shown in your direction, that was also rejected on the plea "Transliteration error" . Are you in a position to help, if so, please help. Hoping for your help and oblige.
                s.chatterjee2018's [Complaint's author] reply, Jul 28, 2018
                As demonstrate by you i have further update my address URN 0000/00522/21350 on today the 27.07.2018
                Adhar number 911519655808

                C/O. Priyabrata Chakraborty
                Nandan Kanan,
                East Station Road,
                P.O. Agarpara,
                North 24 Parganas,
                West Bengal - 700109
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                  G
                  getamit19
                  Jul 24, 2018
                  Resolved
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                  Resolved

                  Address: 500032
                  Website: www.karvycomputershare.com

                  We have sent a physical share certificate of kotak mahindra bank for split but never received the split shares back.

                  As per karvy they have sent it to us using registered ad and we never received it, on following up with post office, they are saying they lost the post sent from karvy.

                  We as a customer don't know what karvy sent us and what was the post post-office lost. Assuming it was certificates, it is karvy's responsibility to issues us duplicate shares, but they are denying it.

                  After lot of back and forth they are not understanding the fact it is not lost from us, infact it is lost from them technically, they are asking us to complete the lost share certificate procedure to get the duplicate, and no cooperation from there side

                  They are requesting fir and surety along with many things from us to issue the duplicate certificates.

                  Police is not ready file and fir as it was never lost from us infact it is lost from karvy and/or post office and hence it is there responsibility to log an fir.

                  And on the matter of surety, the value of market value of share's are high enough that we cannot provide any surety from any friends, we asked then they we can provide surety based on purchase price of the share. But they are not cooperating in that matter too

                  Its been one year we are unable to get the duplicate certificates. What should we do. We even requested them to issue us in demat account if not physical certificate

                  Thanks
                  Aug 28, 2018
                  Complaint marked as Resolved 
                  Karvy customer support has been notified about the posted complaint.
                  Verified Support
                  Jul 25, 2018
                  Karvy Customer Care's response
                  Dear Sir/Madam

                  Kindly share your client code or folio number and contact number so as to resolve the issue as soon as possible.

                  Regards
                  Team Karvy
                  Jul 25, 2018
                  Updated by getamit19
                  Folio Number : KMF 150472
                  Communication reference : dsa/STAT/KMFL/106714/9190437 Dt.: 29/06/2018

                  Contact number :[protected]Spouse of kiran Agrawal : Om Agrawal )
                  Verified Support
                  Jul 28, 2018
                  Karvy Customer Care's response
                  Dear Sir

                  As discussed by our representative on your mobile no. [protected], please relodge the documents after rectifying the discrepancies which were informed to you vide our letter no. KCPL/RIS/KMBL/107228 dated 11.07.2018.

                  Regards
                  Team Karvy
                  Aug 06, 2018
                  Updated by getamit19
                  The issue is not resolved- Karvy is asking us a Surety letter, which we cannot provide.
                  On this point itself, Karvy is humiliating us from last 1 year.

                  They re behaving like an IVRS machine, no matter what we explain, they are saying same thing.
                  Certificates are lost from then they should get us duplicate, if we cannot provide surety they should be our surety and make the problem resolved.

                  This is very unfair and sad on karvy's part.
                  Aug 06, 2018
                  Updated by getamit19
                  We have been asking to escalate the matter in their own company (Karvy computers) but the same representative is not escalating the issue with their supervisors.

                  can you please provide emailID and phone number of the highest authority in Karvy, so we can speak to them and inform what goin on in their company.

                  Company is making of there customers
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                    S
                    swapnabalan
                    from Coimbatore, Tamil Nadu
                    Jul 24, 2018
                    Resolved
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                    Resolved

                    Address: Coimbatore, Tamil Nadu

                    I am v swapna, client code 2144945. Regarding to change my registered email id as i forgot the password of it. Can i change to my new email id as [protected]@gmail.com. I do share marketing through karvy. I want to see my portfolio list. I forgot my password. To make change password through option ' forgot password, as e mail id is mismatched could not possible to proceed. To solve this issue i request to change my registered e mail id and to get rid from this issue.
                    Aug 31, 2018
                    Complaint marked as Resolved 
                    Karvy customer support has been notified about the posted complaint.
                    Verified Support
                    Jul 31, 2018
                    Karvy Customer Care's response
                    Dear Swapna,

                    Our representative has sent you a detailed email. We trust that your concerns have been addressed. In case you still need more information, please write to [protected]@karvy.com.

                    Regards,
                    Team Karvy
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                      K
                      Kumar.Tarani
                      from Pune, Maharashtra
                      Jul 24, 2018
                      Resolved
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                      Address: Pune, Maharashtra, 412207

                      Me and my wife have been trying to update the address through aadhaar update portal and it keeps getting rejected due to transliteration error.

                      Even though the documents were correct the update was not done and simply rejected.

                      We have tried 3-4 times and every time we get the same error "transliteration error in reqest field"

                      Please note that from our end:

                      (1) the address and other details are correctly entered.
                      (2) the address proof is also correct.
                      Aug 31, 2018
                      Complaint marked as Resolved 
                      Karvy customer support has been notified about the posted complaint.
                      Verified Support
                      Jul 24, 2018
                      Karvy Customer Care's response
                      Dear Sir,

                      Please share the Aadhaar number, URN number and language in which the updation is done at [protected]@karvy.com.

                      Regards
                      Team Karvy
                      Jul 24, 2018
                      Updated by Kumar.Tarani
                      shared the details on the mentioned email. Let me know if more details are needed.
                      Jul 24, 2018
                      Updated by Kumar.Tarani
                      Email delivery failed to this address.

                      Jul 26, 2018
                      Updated by Kumar.Tarani
                      Still no response from the team...
                      Verified Support
                      Jul 30, 2018
                      Karvy Customer Care's response
                      Dear Sir,

                      Please share the Aadhaar number, URN number and language in which the updation is done at kcpl.[protected]@karvy.com.

                      Regards
                      Team Karvy
                      Jul 30, 2018
                      Updated by Kumar.Tarani
                      I had sent the email but it didnot get delivered check snapshot above.
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                        Mohammed Ashfaq Ahmed Khan
                        from Hyderabad, Telangana
                        Jul 24, 2018
                        Resolved
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                        Address: 500024

                        Every time i submit for aadhar update it is showing transliteration error
                        And it is rejected. My virtual id is [protected]
                        Mohammed ashfaq ahmed khan
                        H. No 16-4-782/116-1
                        Chanchalguda,
                        Malakpet,
                        Hyderabad-500024

                        Please help me to get it update, because of this not yet update i cannot apply for my kids aadhar cards.

                        Urn 0000/00520/51588
                        Aug 25, 2018
                        Complaint marked as Resolved 
                        Karvy customer support has been notified about the posted complaint.
                        Jul 24, 2018
                        Updated by Mohammed Ashfaq Ahmed Khan
                        Every time i submit for Aadhar update it is showing TRANSLITERATION ERROR
                        and it is rejected. my virtual id is [protected]
                        Mohammed Ashfaq Ahmed Khan
                        H. No 16-4-782/116-1
                        Chanchalguda,
                        Malakpet,
                        Hyderabad-500024

                        Please help me to get it update, Because of this not yet update i cannot apply for my kids aadhar cards.
                        URN 0000/00520/51588 i have received for this update request number as TRANSLITERATION ERROR.

                        Verified Support
                        Jul 24, 2018
                        Karvy Customer Care's response
                        Dear Customer,

                        Please share your Aadhaar Number, URN Number and the language in which the updation is done at [protected]@karvy.com.

                        Regards
                        Team Karvy
                        Dear Team
                        could you please help me to understand the error, so i can help with the correction?
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                          MonikaMalik88
                          from Gurgaon, Haryana
                          Jul 24, 2018
                          Resolved
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                          Resolved

                          Address: 110078
                          Website: ssup.uidai.gov.in/web/guest/ssup-home#

                          For the last three or four times i am trying to update my address in my aadhaar but every times i get the transliteration error. When i enter my address in english the translation for some words in hindi is totally wrong. Please tell me specifically how to correct transliteration error because as per me i have updated the correct address.

                          Aadhar no[[protected]]
                          Last urn:
                          0000/00279/74954
                          0000/00517/08732
                          0000/00517/40276
                          0000/[protected]
                          Aug 24, 2018
                          Complaint marked as Resolved 
                          Karvy customer support has been notified about the posted complaint.
                          Verified Support
                          Jul 24, 2018
                          Karvy Customer Care's response
                          Dear Customer,

                          1. 0000/00279/[protected]Unable to Find in SSUP Portal.

                          2. 0000/00517/[protected] Rejected due to “Transliteration error in the request field”, We have highlighted the error in the attached screen shot for your information.

                          3. 0000/00517/[protected]Rejected due to “Transliteration error in the request field”, We have highlighted the error in the attached screen shot for your information.

                          4. 0000/[protected]---- Rejected due to “Transliteration error in the request field”, We have highlighted the error in the attached screen shot for your information.

                          I have tried doing address change through online for about 10-12 times. I got fed up.
                          My last URN no. is - 0000/00520/58474
                          please help
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                            S
                            Jul 23, 2018
                            Resolved
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                            Resolved

                            Dear sir,

                            Unit : hero motocorp ltd.
                            Application no: 9056425
                            Folio no: hml0088580

                            Kary reference mail letters.

                            Ref: sou/stat/hhl/52061/9093162 dt.: 16/05/2018
                            Ref: raj/stat/hhl/51287/9056425 dt.: 27/04/2018

                            Request you to please respond to several emails written to karvy and a direct phone number for executive handling unit : hero motocorp.
                            Jul 30, 2018
                            Complaint marked as Resolved 
                            The details requested from Karvy was provided for further processing
                            Karvy customer support has been notified about the posted complaint.
                            Verified Support
                            Jul 30, 2018
                            Karvy Customer Care's response
                            Dear Sir/Madam,

                            We apologize for your adverse experience. Our customer support executive sent an email to your registred email id. In case you still have an issue that is not been addressed, please send a mail to kcpl.[protected]@karvy.com so that we can resolve your issue to your satisfaction.

                            Regards
                            Team Karvy
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                              S
                              Shivkant Reddy
                              from Morjim, Goa
                              Jul 22, 2018
                              Resolved
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                              Address: Latur, Maharashtra, 413512
                              Website: UIADI

                              I have submitted aadhar address correction request in r/o. URN NO.0000/00520/81721 For Aadhar No.:[protected] & also submitted the Scan copy of Annexure containing change of address on Letterhead of Gazetted Officer with his stamp & official embossing still the request has been denied on ground of invalid document (which i have submitted after contacting customer care center twicely)

                              Please provide natural justice as i have submitted the request twice & both times it is rejected
                              Aug 29, 2018
                              Complaint marked as Resolved 
                              Karvy customer support has been notified about the posted complaint.
                              Verified Support
                              Jul 24, 2018
                              Karvy Customer Care's response
                              Dear Customer,

                              Given URN number has been Rejected due to “Invalid document”. Attached document is not in proper letter head, hence Rejected.

                              Regards
                              Team Karvy
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                                M
                                Mukesh Rathod123
                                from Mumbai, Maharashtra
                                Jul 21, 2018
                                Resolved
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                                I am getting this error repeatedly. Tried changing address four times, however every time it is rejected due to one error: Transliteration error. It is difficult to guess what exactly is error unless details are provided.

                                So please let me know what exactly is the error, i mean which word is wrong in Marathi and what is right word.

                                Please note my aadhar No is :[protected]
                                URN No: 0000/00520/29926
                                Aug 25, 2018
                                Complaint marked as Resolved 
                                Karvy customer support has been notified about the posted complaint.
                                Jul 21, 2018
                                Updated by Mukesh Rathod123
                                The aadhar number mentioned is incorrect. Please note my correct Aadhar No:[protected]
                                Verified Support
                                Jul 24, 2018
                                Karvy Customer Care's response
                                Dear Customer,

                                Given URN number has been Rejected due to “Transliteration Error in the request field”, please contact 1947.

                                Regards
                                Team Karvy
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                                  L
                                  lydon89
                                  from Mumbai, Maharashtra
                                  Jul 21, 2018
                                  Resolved
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                                  Hi, we are trying to change my mothers address on her aadhaar card vial the Online Updation Facility of the UIDAI website.

                                  We have tried 5 times and every time we get the same error "Transliteration Error In Reqest Field"

                                  Please note that From our end:

                                  (1) The address and other details are correctly entered.
                                  (2) The address proof is also correct.

                                  The above 2 points were the same when I updated my and my wifes address and they got changed usccessfully in 2 attempts.
                                  Sep 4, 2018
                                  Complaint marked as Resolved 
                                  Karvy customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jul 21, 2018
                                  Karvy Customer Care's response
                                  Dear SIr / Ma'am,
                                  Please share the URN number, Aadhaar number and the language in which the updation is done.

                                  Regards
                                  Team Karvy
                                  Jul 21, 2018
                                  Updated by lydon89
                                  Aadhaar Number is[protected].

                                  We must have tried atleast 5 times. Below are the last 3 attempts as per date

                                  URN: 0000/00519/89518 Dated 17/07/2018
                                  URN: 0000/00520/39475 Dated 19/07/2018
                                  URN: 0000/00520/74028 Dated 21/07/2018 (Latest Attempt. Still awaiting a reply on this)

                                  Language in which updation is done is ENGLISH and local language is MARATHI.

                                  Other members in our family have been successful in getting their address updated with the same details in the 2nd or maybe 3rd attempt .

                                  New additional problem we are facing is that we are not receiving acknowledgement number via SMS but we are able to receive OTP via SMS. I have checked with my mobile company and no SMS have been blocked from their end.
                                  Jul 21, 2018
                                  Updated by lydon89
                                  Hi, we are trying to change my mothers address on her aadhaar card via the Online Updation Facility of the UIDAI website.

                                  We have tried 5 times or maybe more and every time we get the same error "Transliteration Error In Reqest Field"

                                  Please note that From our end:

                                  (1) The address and other details are correctly entered.
                                  (2) The address proof is also correct.

                                  Aadhaar Number is[protected].

                                  We must have tried atleast 5 times. Below are the last 3 attempts as per date

                                  URN: 0000/00519/89518 Dated 17/07/2018
                                  URN: 0000/00520/39475 Dated 19/07/2018
                                  URN: 0000/00520/74028 Dated 21/07/2018 (Latest Attempt. Still awaiting a reply on this)

                                  Language in which updation is done is ENGLISH and local language is MARATHI.

                                  Other members in our family have been successful in getting their address updated with the same details in the 2nd or maybe 3rd attempt .

                                  New additional problem we are facing is that we are not receiving URN via SMS but we are able to receive OTP via SMS. I have checked with my mobile company and no SMS have been blocked from their end.
                                  Jul 24, 2018
                                  Updated by lydon89
                                  Update??
                                  Verified Support
                                  Jul 30, 2018
                                  Karvy Customer Care's response
                                  Dear Sir/Madam,

                                  With reference to the above compliant, we request you to please share your aadhaar number to kcpl.[protected]@kavry.com to enable to us check and get back to you shortly.

                                  Regards
                                  Team Karvy
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                                    A
                                    AnupriyaTyagi
                                    from Surat, Gujarat
                                    Jul 20, 2018
                                    Resolved
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                                    Address: New Delhi, Delhi

                                    Hi,

                                    I have been trying to update my address on Aadhar Card through Online mode - everytime the reuqest is rejected due to transliteration error. I am literally harassed. If this has become unmanageable then they should not provide this mode o[censored]pdate altogether - so the consumer does not waste his/her time.
                                    I have tried everything - google translation to check, if the translation is correct; got a peer review as well. But the point is transliteration issue is not a consumer's fault - it is to be handled by the application.

                                    Please see below the URNs for which by application has been rejected all through last 2 weeks - I have submitted a fresh request (thinking lets give it a last shot!)

                                    URNs (where request was rejected -- NEW to OLD):
                                    0000/00520/09000
                                    0000/00519/99631
                                    0000/00519/97208
                                    0000/00519/88170
                                    0000/00519/88333
                                    0000/00517/31713

                                    I am submitting this complaint hoping - atleast this time my request will be completed.If there's an issue - there should be further communication to get the issue resolved, instead of rejecting the application altogether for a translation issue.

                                    Thanks,
                                    Anupriya
                                    Aug 30, 2018
                                    Complaint marked as Resolved 
                                    Karvy customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jul 21, 2018
                                    Karvy Customer Care's response
                                    Dear SIr / Ma'am,
                                    Please share the URN number, Aadhaar number and the language in which the updation is done.

                                    Regards
                                    Team Karvy
                                    Jul 26, 2018
                                    Updated by AnupriyaTyagi
                                    I am sorry I don't think I should be sharing Aadhar Number on a public portal.

                                    However, please see the URN and language details below -

                                    URN: 0000/00521/81339 (I have raised a new request - just today)
                                    Language is - English
                                    Local Language - Telugu.

                                    Please help me resolve this - I have been trying to get this updated atleast for a month now.
                                    Thanks!
                                    Really appreciate your attention to this matter.
                                    Regards,
                                    Anupriya
                                    Verified Support
                                    Jul 30, 2018
                                    Karvy Customer Care's response
                                    Dear Sir/Madam,

                                    Please share the details to kcpl.[protected]@kavry.com.

                                    Regards
                                    Team Karvy
                                    Jul 31, 2018
                                    Updated by AnupriyaTyagi
                                    Hi Team,

                                    I have shared my details.

                                    Thanks,
                                    Anurpiya
                                    I am sorry I don't think I should be sharing Aadhar Number on a public portal.

                                    However, please see the URN and language details below -

                                    URN: 0000/00521/81339 (I have raised a new request - just today)
                                    Language is - English
                                    Local Language - Telugu.

                                    Please help me resolve this - I have been trying to get this updated atleast for a month now.
                                    Thanks!
                                    Really appreciate your attention to this matter.
                                    Regards,
                                    Anupriya
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                                      S
                                      Sandeep Naranag
                                      from Pune, Maharashtra
                                      Jul 20, 2018
                                      Resolved
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                                      Website: Karvy

                                      Dear Team,

                                      I have submitted three applications for Address change on aadhar but it is getting rejecting due to "Translition error". Pathetic part is you are not mentioning where the error is and how to correct it. I have written mail also to support desk but there in no acknowledgement from there as well. Please don't waste our time due to your issues in your systems,

                                      I am planning to write a mail to PMO / Aadhar headqaurter to solve his poor service from Karvy - KDMS.

                                      Regards.. Sandeep
                                      Sep 3, 2018
                                      Complaint marked as Resolved 
                                      Karvy customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jul 21, 2018
                                      Karvy Customer Care's response
                                      Dear SIr / Ma'am,
                                      Please share the URN number, Aadhaar number and the language in which the updation is done.

                                      Regards
                                      Team Karvy
                                      Verified Support
                                      Jul 30, 2018
                                      Karvy Customer Care's response
                                      Dear Sir/Madam,

                                      With reference to the above compliant, we request you to please share your aadhaar number to kcpl.[protected]@kavry.com to enable to us check and get back to you shortly.

                                      Regards
                                      Team Karvy
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                                        J
                                        jiteshnama
                                        from Kota, Rajasthan
                                        Jul 20, 2018
                                        Resolved
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                                        Address: Mandsaur, Madhya Pradesh, 458002

                                        I made a request online for address updation in Adhaar Card. After sometime I check the status online, it shows "Your request has been rejected." Reject Reasons : Invalid Documents. Even I uploaded the self attested electricity bill of the current month but then also why the request rejected. Its an important concern for me. Do the needful in this matter.
                                        URN Number: [protected]
                                        Aug 31, 2018
                                        Complaint marked as Resolved 
                                        Karvy customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jul 21, 2018
                                        Karvy Customer Care's response
                                        Dear SIr / Ma'am,
                                        Please share the URN number, Aadhaar number and the language in which the updation is done.

                                        Regards
                                        Team Karvy
                                        Jul 23, 2018
                                        Updated by jiteshnama
                                        URN Number: [protected]
                                        Adhar No.[protected]
                                        Laguage : English.
                                        I made the address change request but it is rejected due to Reject Reasons : Invalid Documents
                                        Verified Support
                                        Jul 30, 2018
                                        Karvy Customer Care's response
                                        Dear Sir/Madam,

                                        Please share the above details to kcpl.[protected]@kavry.com.

                                        Regards
                                        Team Karvy
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