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Karvy Complaints & Reviews

3.7
Updated: Aug 7, 2026
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H
hkfalu
from Bengaluru, Karnataka
Aug 27, 2016
Resolved
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Address: 380013
Website: www.karvy.com

Dear sir,

we had applied for dhfl ncd bond on 3rd august for two name:

1 ) hitendra kantilal shah ... Application number[protected]
2 ) falguni hitendra shah .. Applicationnumber[protected]

both ruppes ten lakh each...

Our both application has not alloted any ncd.

On inquiry we understood that by mistake bank account number for us interchanged...

We have still not received our refund.

We visited three time your office at ahmedabad but they are not replying properly nor they acknowledge our complaint..

Finaly they gave us attached tracking number as per their system that refund sent on 18 aug but your office are not able to give us tracing number for post / courier detail

what to do? where to complaint?

please undestand that rs 20 lacs cheque after sending post for more then 10 days not receipt nor any tracking is causing heavy loss to us.

Please understand us and help

regards

hitendra kantilal shah
falguni hitendra shah

mobile number[protected]
email id - [protected]@gmail.Com

encl :

application xerox copy both with cheque
client master of both ( monarch networth )
tracking detail received from u both

cc - sebi
Oct 3, 2016
Complaint marked as Resolved 
Karvy customer support has been notified about the posted complaint.
Verified Support
Sep 02, 2016
Karvy Customer Care's response
Dear Sir,

Our representative spoke to you with regard to non receipt of refund order. On verification of our records, observed that, the refund warrants has been dispatched through Speed post on 18.08.2016 vide consignment numbers: EN[protected]IN & EN[protected]IN and found from the speed post website that the said article is being delivered today.

We reiterate that, we have handover the refund order to speed post of August 18, 2016 and necessary acknowledge has been obtained. However, on speed post website, it is showing that the article is booked on August 24, 2016 instead of August 18, 2016. We are taking up, the matter with senior post master and revert at the earliest. We have sent a detailed mail along with the attachments

We profusely apologies for the un-due delay caused in this regard

Regards
Team Karvy
Dear Customer,

We have forwarded your query to the concerned team for resolution and they shall revert to you within 72 hours.

Alternatively, you may call us on[protected] or email us at [protected]@dhfl.com.

Regards,
Team DHFL.
I have been working in Karvy Stock Broking Ltd in Guwahati, Assam and left the company in 2006.Till date I have not claimed my PF amount.I have lost my employ id also.

Kindly suggest me how can i claim my pf amount

SIDDHARTHA DAS
[protected]
siddhartha.[protected]@gmail.com
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    S
    sagar_ucs
    from Proddatur, Andhra Pradesh
    Aug 27, 2016
    Resolved
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    Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
    Website: Noida branch FNF Issue

    Hi, i am sagar, emp id - 64680.

    I have resigned karvy in may, 31st of may is my last working day.
    But still my fnf pending and there is no confirmation from anyone.

    I will call many times to archna and avinash also but i will not received any satisfied feedback from they.
    As per my knowledge we have to wait 45 days after resigned for the fnf.
    I have already mailed to 'indu. [protected]@karvy.com' but i don't received any reply from her.
    Please took at this matter and take a valid action as soon as possible.
    There are many employees facing same issue.

    Thanks & regards
    Sagar
    Emp id - 64680
    Oct 1, 2016
    Complaint marked as Resolved 
    Karvy customer support has been notified about the posted complaint.
    Verified Support
    Aug 30, 2016
    Karvy Customer Care's response
    Dear Sagar,

    We have already cleared and closed the F&F, the delay was due to documentation and audit clearance. We regret for the inconvenience caused.

    Regards,
    Team Karvy
    While open the site, it shows user blocked.
    ID 215331 online trading
    please help to reset password
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      P
      pakash
      from Delhi, Delhi
      Aug 22, 2016
      Resolved
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      Address: Bharuch, Gujarat
      Website: karvy

      Sir/madam
      I am a member of karvy (Dp id no. In3000394) and trading acount no. Akr 36, since last 20 year at bharuch (Gujarat), i have a holding a different share of rs. Aprox 16.00 lack.

      Last 3 to 4 year i am not operate my account. I want some money immediate by sale of some share. I contact bharuch karvy for same. They advise me to submit kyc, i submit and signed all required document at karvy bharuch. They assurance me that this will take a week time,

      But after almost 1.5 month, till date i am not sale my share.

      I feel unnecessary harassment by karvy, i am not understand who play with me.
      Local karvy management say that hyderabad office not cleared kyc.

      I am very surprised that country is going to digital india, and how karvy is operate customers.

      Kindly take necessary action and give me immediate information about clearance of kyc.

      Prakash rana
      [protected]
      Dp id no. In3000394
      Sep 28, 2016
      Complaint marked as Resolved 
      Karvy customer support has been notified about the posted complaint.
      Aug 22, 2016
      Updated by pakash
      POA not completed document sent by courier dated 17 July 2016 Karvy BCH. ( DP ID no. IN3000394 ) client ID. 13265479

      Sir/Madam
      I am a member of Karvy ( DP ID no. IN3000394 ) and Trading acount No. AKR 36, since last 20 year at Bharuch (Gujarat), I have a holding a different Share of Rs. aprox 16.00 lack.

      Last 3 to 4 year I am not operate my account . I want some money immediate by sale of some share. I contact Bharuch Karvy for same. They advise me to submit KYC, I submit and signed all required document at Karvy Bharuch

      karvy Bharuch sent all document on 17 July by courier to your headquater . They assurance me that this will take a week time,

      But after almost 1.5 month, till date I am not sale my share.

      I feel unnecessary harassment by Karvy, I am not understand who play with me.
      Local karvy management say that hyderabad office not cleared KYC.

      I am very surprised that country is going to Digital India, and how Karvy is operate customers.

      Kindly take necessary action and give me immediate information about clearance of KYC.

      I attached a courier copy received by Bharuch Karvy dated 17 July 2016

      If no action taken by you within one week you will be responsible for all legal and financial.

      Prakash Rana
      [protected]
      DP ID no. IN3000394
      client ID. 13265479
      Verified Support
      Aug 24, 2016
      Karvy Customer Care's response
      Dear Investor,

      We regret for the inconvenience. As per our telecon, we trust that your concerns have been addressed. Assuring you of our best services at all times.

      Regards,
      Team Karvy
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        ntm2665
        from Pune, Maharashtra
        Aug 22, 2016
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        Address: Pune, Maharashtra, 411038
        Website: www.karvywealth.com

        I had invested Rs.10 Lacs in the NCDs of Shubhi Agro Dairy products through Karvy wealth, last 3 quarters they have not paid the interest and also the NCDs were due for redemption last 3 quarters ... I am facing lot of issues with Karvy Wealth as they don't respond... they charges 3 % fees and gave assurance that they take 2.5 times of the security... but all is fake. They are hand in gloves with the borrower organization and cheat the investors of their hard earned money. All my financial plans are gone for toss... I am in high stress as I need to support my children for higher education abroad and my money is locked with no promise from Karvy Wealth. The RMs of Karvy Wealth are very dubious and hide the information or they are least bothered of the customers. Once the product is sold they go in don't care condition after they get the 3% fees on Rs.10 Lac investment (min. ticket size).
        Sep 23, 2016
        Complaint marked as Resolved 
        Karvy customer support has been notified about the posted complaint.
        Aug 22, 2016
        Updated by ntm2665
        We are not able to understand where can we complaint about such frauds and who are the regulators for such products. Is it SEBI or MCA.
        Verified Support
        Aug 22, 2016
        Karvy Customer Care's response
        Dear Sir,
        Kindly let us know your name and contact details on [protected]@karvy.com to enable us to get in touch with you on your query.

        Assuring you of the best of services,

        Best regards,
        Karvy Private Wealth
        Cust ID 215331
        online trading blocked and unable to do trading
        please reset the abovesaid ID
        forgot password and like to change the password
        mob No [protected]
        several times telephoned to customer care but not corrected till now
        therefore, no trading takesplace for last few days
        email [protected]@gmail.com
        The facts Are;
          [1]Shubhi has NOT paid interest for the last 15 months.
        [3] Karvy Wealth has been pursuing the matter with the Company but apart from conveying that they are in process of raising funds or making arrangement with SBI for loans, nothing has happened.
        [4] what is the procedure is for removing such security from the concerned Demat A/C.
        [5] The investors are being verbally informed by Karvy Wealth for the last 6 months or so that we would get our dues within a month.
        [6] For the last month one or two,   Shubhi has been appealing through Karvy Wealth to accept 50% of the face value of the NCDs & forego outstanding interest.
        Kindly urgently provide investors with contact details of Shubhi to resolve the matter urgently.
        Thank you.
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          A
          Akhlesh74
          from Mumbai, Maharashtra
          Aug 20, 2016
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          Address: Sagar, Madhya Pradesh, 470337

          My clint i d 15256129 trading account no 404493 showing 77 share of allahabad bank in place of 442. My account is managed by karvy. I complained several time but no one is taking care, karvy officer in sagar branch told me, it is a small amount and you have to forget this, and said the person who had dealed your acount, has resigned from job., there is no response till now. So please know me how can i recover my money. It is a serious fraud. No trading done by me nither any balance came in my acount, so please help in resolving my issue. Thanks
          Oct 3, 2016
          Complaint marked as Resolved 
          Karvy customer support has been notified about the posted complaint.
          Verified Support
          Sep 01, 2016
          Karvy Customer Care's response
          Dear Sir,

          We have verified our records and replied to you vide our reply letter dated 30/8/2016. It has been observed that you are well aware of all the transactions executed in your account. The reply along with documents relating to your trading / demat account were sent through courier to your address as registered with us.

          We request you to write back to us at [protected]@karvy.com or [protected]@karvy.com in case of clarifications, if any.

          Regards,
          Team Karvy
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            P
            pradeepkumarvaid
            from Gurgaon, Haryana
            Aug 18, 2016
            Resolved
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            Address: Hyderabad, Andhra Pradesh, 500032
            Website: www.karvy.com

            I had written to the chairman C Parthararathy of Karvy everything much in detail, on 10 August 16 without my authorization they sold my several scrips shares, immediately when I called the Country manager Rajeev singh informed him of the same, he purchased back the share, but for several scrips they had debited my ledger account, they had cheated me not for the first time but second time. They should be penalized and pay me full loss with compensation.
            Several emails had been written to the chairman on his email I'd that is [protected]@karvy.com the extract of one of the email is appended below.

            I wrote you yesterday in various mails and retaliate of the following. I await for your positive reply or else I have no option left to put written complaint to various organizations and to initiate legal proceedings against you.

            1. I had sold today adequate scrips to clear the outstanding amount.

            2. You have to pay me app rs 30k, kindly deposit this amount in my account and we say good bye.

            3. Certain amount of cheating had been done with me and if the matter is not resolved this documentary evidence will be produced by me in the court of law if legal action is initiated by me. I will claim fir various damages under consumer law.
            4. The amount of mental torture, disturbance, mental agony that has been created by your organization is endless.

            5.Before my complaint becomes critical and concern for you it is in your own interest how you want to get this closed.

            5.I do not wish to discuss any thing with any of your staff as with those i had delt with, unfortunately are not worthy enough to under stand customers view point.
            6. it is quite shameful for your organization that it lacks in professionalism, customer care, and has no understanding within r he organization to save customer from financial loss, the rigid attitude had duped several organization, it is up to you how seriously you take customer true and very genuine feed back.

            6.I find the officers working under you have no basic professional sense and are solely responsible for not training the staff and creating such situation were customer is forced to initiate legal proceedings.
            Sep 19, 2016
            Complaint marked as Resolved 
            Karvy customer support has been notified about the posted complaint.
            Verified Support
            Aug 19, 2016
            Karvy Customer Care's response
            Dear Investor,

            We regret for the inconvenience. Please provide your Client ID/contact details to [protected]@karvy.com to enable us to investigate and address the concern.

            Assuring you of our best services at all times.

            Regards
            Team Karvy
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              5
              576815
              from Jammu, Jammu and Kashmir
              Aug 14, 2016
              Resolved
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              Address: Jammu, Jammu and Kashmir
              Website: karvy

              Sir
              Heavy trading has been done in my trading account no 576815 opened at your jammu branch and loss of about rs 105000/ incurred by you in three trading without my knowledge which is as under as shown in my statement;
              1.[protected]
              - bharat forge 86842.70-38076=48766.70
              - l&t 170.00
              - century plyboard 224.00
              - nmdc 501.86
              - axis bank 632.00
              - charges 1760.00
              Total 52054.56
              Profit indian bank 5211.25
              Net loss 46843.31
              [protected]
              — sintex 800.00
              — bombay burmah 5014.90
              — muthoot fin 63029.88-18648.10 44381.78
              — mcx 4199.75
              Total 54396.43
              -profit bayer & inf 77.63+630 707.63
              Net loss 54688.80

              Total loss 101532.11

              Loss incurred on[protected] is not shown in my profit & loss statement, it can be seen by you as it has been incurred by trading by your office.

              You are requested to credit this amount in my trading account as early as possible.

              Yours sincerly
              Suman bala gupta
              Client id 576815
              130-a sainik colony
              Jammu
              Oct 3, 2016
              Complaint marked as Resolved 
              Karvy customer support has been notified about the posted complaint.
              Aug 14, 2016
              Updated by 576815
              Sir
              Heavy trading has been done in my trading account no 576815 opened at your Jammu branch and loss of about Rs 105000/ incurred by you in three trading without my knowledge which is as under as shown in my statement;
              1.[protected]
              - Bharat Forge 86842.70-38076=48766.70
              - L&T 170.00
              -Century plyboard 224.00
              -NMDC 501.86
              -Axis Bank 632.00
              -Charges 1760.00
              Total 52054.56
              profit Indian bank 5211.25
              Net loss 46843.31
              [protected]
              --Sintex 800.00
              --Bombay Burmah 5014.90
              --Muthoot Fin 63029.88-18648.10 44381.78
              --MCX 4199.75
              Total 54396.43
              -profit Bayer & Inf 77.63+630 707.63
              Net loss 54688.80

              Total Loss 101532.11

              Loss incurred on[protected] is not shown in my profit & loss statement, it can be seen by you as it has been incurred by trading by your office.

              you are requested to credit this amount in my trading account within three days.

              Yours sincerly
              Suman Bala Gupta
              Client Id 576815
              130-A Sainik Colony
              Jammu
              Verified Support
              Sep 02, 2016
              Karvy Customer Care's response
              Dear Investor,

              We have verified our records and replied to you vide our reply letter dated 26/8/2016. It has been observed that you are well aware of all the transactions executed in your account. The reply along with documents relating to your trading / demat account were sent through courier to your address as registered with us.

              We request you to write back to us at [protected]@karvy.com or [protected]@karvy.com in case of clarifications, if any.

              Regards,
              Team Karvy
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                S
                shobha m hegde
                from Vellore, Tamil Nadu
                Aug 11, 2016
                Resolved
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                Resolved

                Address: Dharwad, Karnataka, belu
                Website: www.karvy.com

                Ac no 585447 is in karvy hubli clubroad branch, i opened new account f52700041 in sirsi. And closed old account, but it is blocked, i tried to solve this problem from about 6 months, but not susceed. Persons in that office said that they are helpless. Sintex 50 shares is in that account, please sell, and give me my amount or transfer that amount to new account f52700041
                Sep 23, 2016
                Complaint marked as Resolved 
                Karvy customer support has been notified about the posted complaint.
                Verified Support
                Aug 22, 2016
                Karvy Customer Care's response
                Dear Investor,

                We would like to inform you that Sintex 50 quantity shares held in the closed account(Trading client code : 585447) has been transferred to your Demat account.

                Assuring you of our best services at all times.

                Regards,
                Team Karvy
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                  prasun kumar banerjee
                  from Krishnanagar, West Bengal
                  Aug 11, 2016
                  Resolved
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                  Resolved

                  I have purchased four (4) no. Of bond, total amount rs.20000/- (Rs.5000 per bond) on 30 th. March 2011. From your kolkata office, but unfortunately after the date of buyback e. I. 31st. March 2016 you have paid only the face value that is rs 20, 000/- only. As per your certificate you have to pay rs. 7435/- per bond total rs. 29740/-. I have already gave letter to your kolkata office about two months back but no reply till today. Will you please pay me the balance amount at an earliest. Rl no.16612, refno. 1465767, beneficiary account no. / ledger folio no.-idcoo16612. I have got three nos. Of interest in three years rs.1650 per year on total amount rs.20000.
                  Sep 18, 2016
                  Complaint marked as Resolved 
                  Karvy customer support has been notified about the posted complaint.
                  Verified Support
                  Aug 17, 2016
                  Karvy Customer Care's response
                  Dear Investor,

                  The Bonds applied by you were in Annual option. We have paid the interest, which has been claimed by you every year. The payment details are as follows:

                  Warrant No: Instrument No: Amount Particulars Claimed Details
                  117378 17380 1650 Interest 30/03/2012 Claimed on 23/04/2012
                  214465 14470 1650 Interest 30/03/2013 Claimed on 05/04/2013
                  311729 13577 1650 Interest 30/03/2014 Claimed on 04/04/2014
                  411152 11169 1650 Interest 30/03/2015 Claimed on 06/04/2015
                  529901 1650 Interest 30/03/2016 NEFT on 30/03/2016
                  610671 20000 Redemption Mar 16 NEFT on 31/03/2016

                  Based on the provided details we request you to check your bank account(s) statements on provided dates. During the time of Buyback we have returned the principal amount.

                  Regards
                  Team Karvy
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                    pratap_nigam
                    from Jagraon, Punjab
                    Jul 30, 2016
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                    Address: Hyderabad, Andhra Pradesh, 281001

                    I have purchased idfc bond in 2011 and matuarity date is 22 feb2016 but till date i have not received due amount. I requested to send my amount to my account via neft in icici a/c no[protected] at mathura since march. As per direction received on email, ihave send cancelled cheque and request letter to karvy office via registered post ru[protected]in on 18.06.2016. But karvy office not respond me anyway and i have loss of min 8% interest. Still i did not received my due payment.
                    Sep 4, 2016
                    Complaint marked as Resolved 
                    Karvy customer support has been notified about the posted complaint.
                    Verified Support
                    Aug 04, 2016
                    Karvy Customer Care's response
                    Dear Investor, The Buyback warrant no. 802491 for Rs. 29400/- dispatched to Bond holder address, but same has been return undelivered by postal authorities. Kindly provide the updated client master list ( Bank details , IFSC ,Micr ) to the below mentioned address. Upon receipt of the documents we will credit the amount Bond holder Bank account through NEFT. The Manager Karvy Computershare Pvt. Ltd Unit: IDFC Bonds Karvy Selenium Tower B, Plot No 31 & 32 Gachibowli, Financial District, Nanakramguda, Serilingampally Hyderabad - 500 032 Assuring you of our best services at all times. Regards, Team karvy
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                      rajivsood777
                      from Bathinda, Punjab
                      Jul 27, 2016
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                      Address: Rupnagar, Punjab, 140101

                      I sold 70 wipro shares in wipro buy back offer. These shares has been accepted by the company on 08-july-1016 (Acceptence confirmation is in attachment).

                      I have not received the payment of these shares yet. I have tried to contact karvy computershare pvt. Ltd but didn't get any satisfactory response.

                      Please initiate trace about where my payment has gone.

                      Hope to hear from you soon.

                      Rajiv sood
                      [protected]
                      [protected]@gmail.com


                      Thanks and regards
                      Aug 10, 2016
                      Complaint marked as Resolved 
                      Resolved
                      Karvy customer support has been notified about the posted complaint.
                      Verified Support
                      Aug 02, 2016
                      Karvy Customer Care's response
                      Dear Investor, We wish to inform that the payment of the tender shares under Buyback offer will be paid by the Broker under similar manner of Settlement of trades in the secondary market and the mail extract copy of page no 35 of the Buyback letter of offer under serial no XXIV -Method of Settlement was sent for your reference and information. Hence, we request you to kindly approach with your broker concerned where the tender form was submitted and request for the payment of shares tendered. Regards, Team karvy
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                        S
                        shrutimithal
                        Jul 23, 2016
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                        Address: Meerut, Uttar Pradesh, 250004
                        Website: karvy.com

                        I shruti mithal residing at meerut (U. P) am a long term investor, i had a demat and trading account with you, trading a/c no.3661347. A new manager mr. Chauhan has been appointed by you for this branch is doing unethical practice for sake of his own motive. As earlier, i mentioned i never opt for any option trading but with the help of mr. Ramakant an another employee of yours, they traped, misguide, betrayed me and owing to that i had a loss of about rs.30, 000/- in the month of april 2016, thru option trading.
                        The purpose of this complaint is plz check it carefully as it effects the goodwill of the company. As i also switch my account from your co. To stock holding owing to wrong practice of your employees. Kindly let me know, is there any possibility to recover my loss.
                        Sep 3, 2016
                        Complaint marked as Resolved 
                        Karvy customer support has been notified about the posted complaint.
                        Verified Support
                        Aug 02, 2016
                        Karvy Customer Care's response
                        Dear Investor , As per our telecon, we trust that your concerns have been addressed. Assuring you of our best services at all times. Regards, Team Karvy
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                          A
                          Arshad1972
                          from Gurgaon, Haryana
                          Jul 21, 2016
                          Resolved
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                          Resolved

                          Address: Hyderabad, Andhra Pradesh

                          To,
                          Karvy finance ltd.


                          Dear sir/madam,

                          Greetings from dr. Arshad sayed,
                          This mail is regarding complaint that i had purchased 4 idfc infra bonds in 2012 with portfolio no - idf 0131616, but did not get my bonds yet. Could you please do the needful in sending the soft copy of it to my email as well the original bonds to my address below.
                          I am enclosing the details of my application as an attachment.

                          Application number 17892974.
                          Folio no - idf 0131616
                          Date of purchase: march 2012.


                          My address.

                          Dr arshad sayed,
                          C/o, mr. Tanwir sayed,
                          Prestige bella vista apartments,
                          Flat no tower-20-c, door -20019,
                          Mount poonamallee road,
                          Kattupakkam, porur, chennai - 600056
                          Tamilnadu, india.

                          Mob no - [protected]
                          [protected]

                          Thanks a lot for your consideration,
                          With regards,
                          Dr arshad sayed.
                          Oct 9, 2016
                          Complaint marked as Resolved 
                          Karvy customer support has been notified about the posted complaint.
                          Jul 21, 2016
                          Updated by Arshad1972
                          Dear sir/madam,

                          Greetings from dr. arshad sayed,
                          This mail is regarding complaint that i had purchased 4 idfc infra bonds in 2012 with portfolio no - idf 0131616, but did not get my bonds yet. could you please do the needful in sending the soft copy of it to my email as well the original bonds to my address below.
                          I am enclosing the details of my application as an attachment.

                          Application number 17892974.
                          Folio no - idf 0131616
                          Date of purchase: march 2012.


                          My address.

                          Dr arshad sayed,
                          C/o, mr. tanwir sayed,
                          Prestige bella vista apartments,
                          Flat no tower-20-c, door -20019,
                          Mount poonamallee road,
                          Kattupakkam, porur, chennai - 600056
                          Tamilnadu, india.

                          Mob no - [protected]
                          [protected]

                          Thanks a lot for your consideration,
                          With regards,
                          Dr arshad sayed.
                          Verified Support
                          Jul 29, 2016
                          Karvy Customer Care's response
                          Dear Dr. Arshad Sayed, We regret for the inconvenience caused. We would like to inform that the bond certificate bearing no. 131616 for 4 bonds was dispatched to investor address on 11.04.2012 vide Rl No. 0046879. Since we have not received as undelivered by the postal authorities, we request you to execute the indemnity, with a copy of PAN card and a request letter to issue the duplicate bond certificate. Kindly provide to the documents to below mentioned address. The Manager Karvy Computershare Pvt. Ltd Unit: IDFC Bonds Karvy Selenium Tower B, Plot No 31 & 32 Gachibowli, Financial District, Nanakramguda, Serilingampally Hyderabad - 500 032 Upon receipt of the same we shall do the needful. Regards, Team karvy
                          Aug 22, 2016
                          Updated by Arshad1972
                          DEAR SIR,
                          I HAVE NOT RECEIVED THESE BONDS YET AND I WAS VERY MUCH AVAILABLE IN STATION DURING THE ABOVE PERIOD.

                          PLEASE GIVE ME THE DETAILS OF POST FOR FILING A COMPLAINT.

                          THANKS,
                          DR. ARSHAD SAYED
                          Verified Support
                          Sep 07, 2016
                          Karvy Customer Care's response
                          Dear Sir,

                          We tried reaching you over the phone to explain the process. The bond certificate bearing no. 131616 for 4 bonds was dispatched to your address on 11.04.2012 vide Rl No. 0046879. We would like to inform that we have not received the certificate undelivered by the postal authorities. We would request you to please check at your end, else we would like to advise you to execute the indemnity as per the specimen document sent to your registered email id. Please execute the same on plain paper and send us the document with request letter duly signed by the bond holder and copy of PAN card to us to proceed further to issue of duplicate bond certificate.

                          We request you to kindly send the documents to below mentioned address.

                          The Manager
                          Karvy Computershare Pvt. Ltd
                          Unit: IDFC Bonds
                          Karvy Selenium Tower B,
                          Plot No 31 & 32 Gachibowli,
                          Financial District, Nanakramguda,
                          Serilingampally Hyderabad - 500 032

                          Upon receipt of the same we shall process the duplicate certificate within 15 – 20 working days.

                          We regret for the inconvenience.

                          Regards
                          Team Karvy
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                            S
                            sanjay08
                            from Allahabad, Uttar Pradesh
                            Jul 20, 2016
                            Resolved
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                            Idfc long term infrastructure bond certificate – trance-1.
                            1. please refer folio no ida0442869 in respect of col sanjay kapoor.
                            2. i had dispatched following documents on 07 oct 2015 to the company :-.
                            (a) original idfc long term infrastructure bond certificate – trance-1.
                            (b) consent form for buyback.
                            3. the due date for payment of rs 28720/- was 13 nov 2015 but the requisite amount has not been received till date.
                            4. the bank details are as under :-
                            (a) bank : punjab national bank
                            (b) acct no : [protected]
                            (c) ifsc code : punb 0497500
                            (d) mob no : [protected]
                            (e) regd email id : [protected]@rediffmail.com
                            (f) permt address : 3 vinobha bhave marg,
                            Rest camp
                            Opp nirankari bhawan
                            Dehradun - 248001
                            (g) present address : col sanjay kapoor
                            Chq
                            Selection centre east
                            Cariappa road
                            New cantt
                            Allahabad (up)
                            5. no reply has been recieved inspite of repeated reminders.
                            Aug 21, 2016
                            Complaint marked as Resolved 
                            Karvy customer support has been notified about the posted complaint.
                            Verified Support
                            Jul 21, 2016
                            Karvy Customer Care's response
                            Dear Investor, We regret for the inconvenience caused. We wish to inform you that the Buyback warrant no. 1201234 for Rs. 28720/- dispatched to Bond holder registered address on 10/11/2015 through register post vide no. RX[protected]IN, but same has been return undelivered by postal authorities. We request you to kindly provide the duly signed letter and Cancelled cheque copy for NEFT credit. Regards, Team Karvy
                            Hi Sanjay,

                            Request you to confirm the below details:

                            1. Date of delivery of documents
                            2. Address on which the documents were delivered
                            3. Mode of despatch (Speedpost/Courier)
                            4. Despatch reference number

                            Regards,
                            IDFC Team
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                              A
                              akkan58
                              from New Delhi, Delhi
                              Jul 20, 2016
                              Resolved
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                              Resolved

                              Address: Bangalore, Karnataka, 560053.
                              Website: www.karvycomputershare.com

                              Name-surendra
                              Adress:- 5/6, alankar building, bassetypet, b. v. k iyengar road cross, bangalore-560053.
                              Folio no-[protected]
                              Scheme - equity fund dividend pay out
                              Ph[protected]/[protected]
                              On 18th we have submitted bank registration detail, at uti financeial service center, m. g road, bangalore[protected]. but they are rejected stating that signature is mimatch on application. sir, this is only for bank account information along wiht application original cheques, pan card xerox and original uti dividend advice, evn they are rejected to asking to come personally. sir, this is a digital india, e-governarce time why your branch insist personally. i can do everything through online
                              Aug 23, 2016
                              Complaint marked as Resolved 
                              Karvy customer support has been notified about the posted complaint.
                              Verified Support
                              Jul 22, 2016
                              Karvy Customer Care's response
                              Dear Investor, On verifying our records, we understand your concern in this regard and as your signature on the request letter is completely mismatches with your specimen signature available in our records. As per the procedural guidelines, if investor’s signature doesn’t tally or mismatches with our specimen records. We are asking investor’s to go for an IPV(In-person Verification) with the requisite documents at our UTI Financial Centre. In this regard, we request you to contact nearest UTI Financial centre for In Person Verification (IPV) along with the following documents 1. One Photograph and Two ID proofs (1 proof being a minimum of 2 years old). 2. Please carry bank passbook / latest statement in original. Once your verification is complete, kindly attach the IPV (In-Person Verification) form attested by the Relationship Manager/Chief Manager and submit a fresh request or mention the reference number[protected] and folio number on the request to enable us to do the needful on priority. You may choose a convenient time by contacting the UTI Financial Centre mentioned below or from www.utimf.com. Once, your details are updated like bank account, mobile number, email ID and PAN number in the folio then you can transact online. Hence, we request you to cooperate in this regard and provide the required details to do the needful. We look forward to a long-standing association, and would like to assure you best of our services. Regards Team Karvy
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                                S
                                shanker garu
                                from Hyderabad, Telangana
                                Jul 19, 2016
                                Resolved
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                                Address: East Godavari, Andhra Pradesh, 502032
                                Website: www.uidai.gov.in

                                My college start bio-vertication a lot of times fingerprint faillreject.. I am apporach aadhaar centre re-vertifacation for bio-mertric let not updated my aadhaar card & bio-mertric fingerprint let as soon possible updated them...
                                This is my update request no:-2017/78029/01697 date:23/06/2016 12:14:31
                                Name: lingala ravi shanker reddy
                                Aadhaar card no:[protected]
                                I have update date:23/06/2016
                                Please as soon possible updated me...
                                Aug 25, 2016
                                Complaint marked as Resolved 
                                Karvy customer support has been notified about the posted complaint.
                                Verified Support
                                Jul 22, 2016
                                Karvy Customer Care's response
                                Dear Customer, We would to like to inform you that karvy is an enrollment agency. We have already processed the application and the updation status is pending with UIDAI. You can check the status of your application at https://resident.uidai.net.in/check-aadhaar-status Assuring you of our best services at all times. Regards, Team Karvy
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                                  M
                                  maithani ashish
                                  from Delhi, Delhi
                                  Jul 13, 2016
                                  Resolved
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                                  Resolved

                                  Address: Lucknow, Uttar Pradesh, 226004

                                  I am ashish maithani. I am purchase ansal fd for chowk branch lucknow rs 25000. Sir, i submited my ansal fdr no.-87864 last year. But sir i recive money. I ask many times in lucknow branch for my money. But they said june . But i am not recive my money. Plesae sir help me . My finacncial condition is not good.
                                  Thank
                                  ashish
                                  [protected]
                                  Sep 6, 2016
                                  Complaint marked as Resolved 
                                  Verified Support
                                  Aug 05, 2016
                                  Karvy Customer Care's response
                                  Dear Investor, We wish to inform that, the company has defaulted in timely payment of interest and maturity amount to the depositors and they have approached Company Law Board (CLB) for extension of time for payment. As per the latest CLB order issued on 11th May, 2016, the company has got extension for further four months for repayment of deposits matured. Assuring you of our best services at all times. Regards, Team Karvy
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                                    D
                                    dr s k bansal
                                    from Jodhpur, Rajasthan
                                    Jul 8, 2016
                                    Resolved
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                                    Address: Panchkula, Haryana, 134109

                                    Dear sir,
                                    I am a senior citizen (67) and one of fitly senior neurologist of india, investing in dsp mutual fund tax saver scheme and required to upgrade/ making a new kyc certificate from karvy. i did report to karvy office in sector 17, chandigarh and i was dealt by mr sujjan bagga.
                                    His behavior was rude, non-courteous and he refused to accept my original adahr card and after making lame excuses and holding me for more than half hour accepted my application.
                                    This is not done; where are we, all at the cost of my waiting patient. we need to be soft, helping and do the right things at least. please look into it and take due action, so that such incidence are not repeated.
                                    Aug 22, 2016
                                    Complaint marked as Resolved 
                                    Karvy customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jul 22, 2016
                                    Karvy Customer Care's response
                                    Dear Investor, We have investigated on the complaint that you have posted and would like to inform that there is no person by name Sujjan Bagga, working at our Chandigarh office which is located at Sector 22 C and not at Sector-17. We would also like to inform the we are not the registrar for DSP Mutual Funds, you need to contact CAMS who are the registrar for this fund to resolve your complaint. In case you need any information or assistance, You may call us at toll free number[protected] or send us an email to [protected]@karvy.com We look forward to a long-standing association, and would like to assure you best of our services. Regards Team Karvy
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                                      B
                                      bajajbhawna
                                      from Delhi, Delhi
                                      Jul 8, 2016
                                      Resolved
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                                      Address: New Delhi, Delhi, 110019
                                      Website: www.karvymfs.com

                                      Dear sir,

                                      This is with reference to the arn - 45673 of late mr prakash bajaj, i am bhawna menghani, wife of late mr prakash bajaj, who was the mutual fund distributor.

                                      After my husband demise, mrs rani bajaj, (mr prakash’s mother) has become the distributor and i have not been informed about this moreover, she is getting the commission transferred to her account without my knowledge.

                                      I have full right to know, how mrs rani bajaj, has become the distributor without my knowledge and getting commission transferred to her account, as i am one of the legal heirs of late mr prakash bajaj and i have 50% share in all the assets of my late husband.

                                      I may bring it to your notice that a succession case is going on with the honourable supreme court (new delhi) for succession certificate and i would request you to cancel her distributorship. till the judgement no payment should be made to her or transferred, as it is against the law when a case is going on in the court, she cannot get/take any benefits without the court permission/knowledge and on the plea of nomination.

                                      Moreover, i have mailed many times to your customer support department and to ms anita oggu, backened executive for mutual funds brokerage, her email is also mentioned for your reference, anitha. [protected]@karvy.com but she says as she is the nominee we are transferring the commission to her.

                                      Kindly take action on the same and cancel/stop her distributorship/commission

                                      Kindly acknowledge and confirm the cancellation of her (mrs rani bajaj) distributorship.

                                      Looking forward to your prompt action.

                                      Kind regards
                                      Bhawna menghani
                                      Aug 20, 2016
                                      Complaint marked as Resolved 
                                      Karvy customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jul 20, 2016
                                      Karvy Customer Care's response
                                      Dear Investor, We wish to inform that we have released the amount to Nominees account as registered with us. We can accept the Legal Heir certification only if the nominee is not registered and hold the amount till such time this is processed. With regard to this particular Distributor and the Brokerage will paid to the Registered Nominee account only. Regards Team karvy
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                                        S
                                        skjain.sarni
                                        from Seoni, Madhya Pradesh
                                        Jul 3, 2016
                                        Resolved
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                                        Address: Satna, Madhya Pradesh, 484552

                                        Some shares from the DMAT account no. 15656387 trading account no. 340126 have been sold by the broker of your company without my permission after using fake email id and mobile no. in my name the amount of fraud is around 1, 50, 000(approx.) .
                                        Sep 6, 2016
                                        Complaint marked as Resolved 
                                        Verified Support
                                        Aug 04, 2016
                                        Karvy Customer Care's response
                                        Dear Investor, Thanks for voicing your concern. Please be assured that we working on your concern and we will get in touch with you at the earliest. For any further clarifications, please write to us at [protected]@karvy.com Regards, Team Karvy
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