[Resolved] Karvy — Cheque return charges levied on me by bank for karvy's mistake. | |||
I bought 20 shares of a company through KSBL..Though i sent a cheque on the day of transaction, the Courier was delivered on the EIGHTH day. When the cheque was received by them, i was informed that they shall not present the cheque to my bank, as ECS mandate has been given to another bank, at the time of opening the Demat account 10 years ago. Immediately, i withdrew the amount from my bank and deposited at INDIAN BANK as ECS mandate was given and sent a cheque once again. Next day, i got an acknowledgement for receipt of the second cheque. When i was waiting for the unpresented cheque to be received by me, i received a message that Rs.343/= has been levied on my SB account for not having sufficient funds. This act is actually a double game by the staff, but i was informed that the office-boy has deposited the cheque, BY MISTAKE. Now, i have to be paid this unnecessary penalty, by Karvy because it is out and out their mistake! Hope, Karvy would be honest enough to pay back the money. T.Rengarajan. Was this information helpful? | |||
Complaint marked as Resolved
Karvy customer support has been notified about the posted complaint. Verified Support Dec 29, 2015 Karvy Customer Care's response Dear Sir,
We would like to get in touch with you and sort this problem out immediately. Please provide us with your contact details ( Email Id/Phone no./client code).
You can also write to us at [protected]@karvy.com for quick resolution.
Regards,
Team Karvy
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