Karvy — close account and transfer my amount in my bank account

Address:

[email protected] mob no 8299565099

Sir i am a costemar in your brokerage. My client id is a6100115
Sir i opened demat account in your brokerage.
Sir i request you my 20000 thausand amount present in my leadger balance and 47 share tata motors script holding in my demat account but my leadger balance not show in my leadger/limit and not show in my payout option
So i request you sir please clear my amount and credited in my bank account
I try more time payout option but my amount not credited in my account
So i request please help me kindly request