[Resolved]  Karvy — flipkart process and management

Dear sir,
This is to inform you that management in flipkart process is working on there own rules. If any agent is having csat, rr and pcd scores high and due to system issue login hrs are not completed than also it is our fault. When on complaining about system issue and down time we are told this is our issue that is agent issuenot company. Systems are issued by company and if they are not available or not working than it is our fault i. E agent's fault for this we need to extend extra which is also not counted and marked as half day.

Kindly assist me plz.

Regards
Sarabjeet singh
[protected]
[protected]@live.in