[Resolved] Karvy — Foreclosure charges on personal loan a/c | |||||
We are informed you that, I am Ajay Kumar malhotra R/off House No.1784, urban estate road, Ludhiana (Pb). Sir matter is this, last year I was taken a loan from karvy financial services pvt.ltd. With sectioned loan amount rupees-65, 65, 000/-. Sir the rate of interest of bank was very high, (approx. @13%). So that now I was decided to pay all my dues to bank. But sir last month bank was send me a foreclosure letter with unnecessary foreclosure charges. This foreclosure penalties charges are very high rate approx. @5%. Sir I have also a section letter of this bank, which is declared from bank that clearly, this is a personal loan and not a business loan.And sir, I have more clarified evidences such as like that, which is stated that the loan is only on personal loan. And sir, we are also known as very well “Any bank cannot take any such of penalties or for closer charges on personal loan accountSir, we are send emails on karvy customer care to several times to regarding this matter. But bank does not give us any response for this matter. And now we are totally in trouble. So that, now we are filling complaint to you regarding this bank behavior. Sir kindly helps us in this matter and as well as such advise too. So that I am paying all my dues to karvy financial services private limited without pay any fore-closer charges. Sir, I am sending you to all evidence of personal loan like, bank sectioned letter, repayment schedule of bank, and letter which was send by us to bank several times. Thanks. Mr.Ajay Kumar Malhotra. Was this information helpful? | |||||
Nov 19, 2016 Complaint marked as Resolved Karvy customer support has been notified about the posted complaint. Verified Support Oct 18, 2016 Karvy Customer Care's response Dear Mr. Ajay Kumar, With reference to your complaint for waiver on foreclosure charges for your loan account no. 540278, kindly note that foreclosure charges are levied as per your loan Sanction letter dated 30th Aug'2015. Also note that your loan disbursal amount cheque was issued favoring “New Amba Dyeing ICICI Bank Ltd A/C ” i.e. Current account and also your loan repayment is being received from your Current account. Hence no waiver on the foreclosure / Prepayment Charges can be accepted as per the terms and conditions mentioned in the loan agreement and Sanction letter for your SBL loan account no. SME540278. A detailed mail along with the soft copy of the agreement, foreclosure letter has been sent to you. Should you require any other clarification, please do not hesitate to call us on[protected]. Regards Team Karvy | |||||
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