[Resolved]  Karvy — hudco tax free bonds-2013-14 tranche 1

Address:Thiruvananthapuram, Kerala, 695005

Dear Sir,

My mother (Ms. Mercy Abraham) had subscribed to the HUDCO Tax free Bonds 2013-14 tranche for a total value of INR. 10, 00, 000/-. She has been receiving interest to the tune of Rs. 87, 600 for the last five years on 25th October with no issues.

We have however not received the interest for the year FY 2018-19 which was supposed to be paid on October 25, 2018. I have written multiple times to the customer care of karvy with no avail. The file was transferred to a person named Avila Kadam. However, I have not been getting any helpful information from this person.

I was informed that the interest was sent to the registered home address. But when I inquired with the postal authority, they have informed me that the interest DD was sent back to karvy. I have intimated this information to Avila Kadam but with no help.

It has been two months since the interest turned due and we still don't know what to do. Kindly help.

Name of Bond Holder: Mercy Abraham
Subscribed Bonds: Tranche 1 series 2B
Speed post with the interest certificate that was returned to karvy: EX[protected]IN

With Regards
Jefferson Abraham
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Feb 4, 2019
Complaint marked as Resolved 
Karvy customer support has been notified about the posted complaint.
Verified Support
Jan 02, 2019
Karvy Customer Care's response
Dear Sir

We regret the inconvenience caused. We have forwarded your query to the concerned team. We will try to resolve it as soon as possible.

Regards
Team Karvy
Verified Support
Jan 02, 2019
Karvy Customer Care's response
Dear Sir/Madam,

We regret the inconvenience caused.

With reference to the above compliant, we request to share your folio no. (or) DP ID/Client ID to kfpl.[protected]@karvy.com to enable us to check and resolve it on priority basis.

Thanks & Regards
Team Karvy
Jan 02, 2019
Updated by Jefferson Abraham
Dear Sir,

As advised I have written to the said e-mail id. I request your urgent and kind attention in resolving this issue.

With Regards
Jefferson Abraham
Jan 04, 2019
Updated by Jefferson Abraham
Dear Sir,

I am yet to receive any reply in this regard. Request your urgent attention.

With Regards
Jefferson Abraham
Jan 08, 2019
Updated by Jefferson Abraham
Dear Sir,

Request you to kindly revert

With Regards
Jefferson Abraham
Jan 12, 2019
Updated by Jefferson Abraham
Request you to kindly revert on this issue

With Regards
Jefferson Abraham
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