[Resolved] Karvy — hudco tax free bonds-2013-14 tranche 1 | |||
Dear Sir, My mother (Ms. Mercy Abraham) had subscribed to the HUDCO Tax free Bonds 2013-14 tranche for a total value of INR. 10, 00, 000/-. She has been receiving interest to the tune of Rs. 87, 600 for the last five years on 25th October with no issues. We have however not received the interest for the year FY 2018-19 which was supposed to be paid on October 25, 2018. I have written multiple times to the customer care of karvy with no avail. The file was transferred to a person named Avila Kadam. However, I have not been getting any helpful information from this person. I was informed that the interest was sent to the registered home address. But when I inquired with the postal authority, they have informed me that the interest DD was sent back to karvy. I have intimated this information to Avila Kadam but with no help. It has been two months since the interest turned due and we still don't know what to do. Kindly help. Name of Bond Holder: Mercy Abraham Subscribed Bonds: Tranche 1 series 2B Speed post with the interest certificate that was returned to karvy: EX[protected]IN With Regards Jefferson Abraham Was this information helpful? | |||
Feb 4, 2019 Complaint marked as Resolved Karvy customer support has been notified about the posted complaint. Verified Support Jan 02, 2019 Karvy Customer Care's response Dear SirWe regret the inconvenience caused. We have forwarded your query to the concerned team. We will try to resolve it as soon as possible. Regards Team Karvy Verified Support Jan 02, 2019 Karvy Customer Care's response Dear Sir/Madam, We regret the inconvenience caused. With reference to the above compliant, we request to share your folio no. (or) DP ID/Client ID to kfpl.[protected]@karvy.com to enable us to check and resolve it on priority basis. Thanks & Regards Team Karvy | |||
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