Karvy — Karvy - Kfin Tech Pvt. Ltd. IDFC Long Term Infrastructure Bond - Tranche 1

I am an Investor in this scheme (FOLIO No.: IDA0440445); it was due for redemption on Nov. 12, 2020. I made this investment & received the allotment advice & Certificate dt. Nov. 12, 2020. Mine is a KYC Complaint account & I furnished my PAN Copy, Cancelled Bank Cheque & Phone Number by speed post. In spite of all this instead of crediting my bank account electronically they claim that they sent a DD to address which was not received by me and comments mentioned as addressee moved whereas I am living in the mentioned address. I have sent so many eMails & sent all the documents they had asked for thro. Speed Post on 23rd - September, 2020. Also another speed post was sent on 26th - December, 2020 which was acknowledged on 30th - December, 2020 with the same details requested once again. Till today I haven't received the redemption amount. The delay is more than 5 months & hence they need to provide penalty plus addl. interest PLUS FINANCIAL COMPENSATION FOR THE MENTAL AGONY CAUSED TO ME IN THIS REGARD. ALL MY EFFORTS ARE IN VAIN "SO FAR". HENCE THIS COMPLAINT