[Resolved]  Karvy — Non receipt of idfc infrastructure bond

Address:Dhenkanal, Odisha, 759018

Unit : idfc bank limited - infra bond tranche 1 application no: 7582847 folio no: ida0314392

No of bonds : 4 nos. Bye back date : 13th november 2015
Application for by back sent on 10th dec 2015
Document inward no : 125477 complaint no : 1551058
I want to bring your notice that on 12th april rs 20218.00 was credited to my account and rs. 20218.00 was debited on the same day due to signature incomplete. A penalty of rs.171.75 was also debited for the transaction. Bank statement is attached for reference.
Continuous mail communication is going on through einward. [protected]@karvy.com
No result and no same type of reply without any figures and are coming.
Customer care is giving assurance since last two months.
A harassment process is lingering since last two - three months.
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Aug 3, 2016
Complaint marked as Resolved 
Karvy customer support has been notified about the posted complaint.
Jun 09, 2016
Updated by Non Receipt
Unit : IDFC BANK LIMITED - INFRA BOND TRANCHE 1
Application No: 7582847 Folio No: IDA0314392

No of Bonds : 4 nos. Bye back date : 13th November 2015

Application for by back sent on 10th Dec 2015

Document Inward No : 125477
Complaint No : 1551058

I want to bring your notice that on 12th April Rs 20218.00 was credited to my account and Rs. 20218.00 was debited on the same day due to signature incomplete. A penalty of Rs.171.75 was also debited for the transaction. Bank statement is attached for reference.

Continuous mail communication is going on through einward.[protected]@karvy.com

No result and no same type of reply without any figures and are coming.

Customer care is giving assurance since last two months.

A harassment process is lingering since last two - three months.
Verified Support
Jul 01, 2016
Karvy Customer Care's response
Dear Investor, As per our telecon, we trust that your concerns have been addressed. Assuring you of our best services at all times. Regards, Team Karvy
Complaint comments 

Comments

Hi Sir,

The payment will be directly credited in your account via NEFT by next weekend.
For future queries or concerns please feel free to contact us on[protected].

Regards,
IDFC Team
Dear IDFC Team

Please confirm the payment with transaction details.

Regards
Manoj
Hi Manoj,

As posted earlier on 17th June, the payment is scheduled to happen this weekend.
It is difficult to get the payment details now as the same will be done in bulk.

For future queries or concerns please feel free to contact us on[protected].

Regards,
IDFC Team

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