[Resolved] Karvy — not helping in bond redemption

Binay Nayak

from Bhubaneshwar, Odisha

Address:

Hyderabad, Andhra Pradesh

This query is regarding the bond redemption [folio no. - 0495837] in the name of my mother which was earlier issued by rec and the maturity date is already gone. We have provided all the necessary documents (Request letter, bond certificate, self attested pan & cancelled cheque) for bond redemption on 26th august, 2017 to the mentioned office address along with the tracking id — k[protected]Dtdc) but the officials have denied that they have not received the same. So the whole process could not proceed further. Not even received any revert or mail reply regarding this. Therefore request you you kindly look into this matter on priority and resolve the issue.

Awaiting for your response.

Regards,
Binay nayak
Ph - [protected]

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Dec 1, 2018

Complaint marked as Resolved

Karvy customer support has been notified about the posted complaint.

Verified Support

Oct 30, 2018

Karvy Customer Care's response Dear Sir/Madam,

With reference to the above complaint, the redemption amount has been sent through demand draft no.791320 dated 31.03.2010 send by RCMC registrar. The said demand draft was en-cashed by investor to his SBI Bank account as confirmed by REC company. Any further assistance, please write back to us on kcpl.[protected]@karvy.com.

Regards
Team Karvy