[Resolved]  Karvy — transaction failure on karvy nps site while online contribution , money not traceable

I am a corporate subsriber of NPS and i have chosen Karvy since this was the option inside my company, I contributed 50000 Rupees on their portal using the sbiepay as the payment gateway and money got deducted via the netbanking of yesbank and the sbiepay id was also generated but the money did not update the Karvy system and now no body is ready to take the responsibility. Karvy is saying its not with them and sbiepay is a ghost company i think, no replies to emails no social presence and no body picksup the phone. I have checked with my bank and they said payment gateway has received the money and money is released from their end and now I don't know what to do either to file a case or what. Karvy fintech should get this fixed and return my money because its lying with their payment gateway.

Abhishek

faridabad.[protected]@gmail.com