[Resolved]  Karvy — Transfer of Equity Shares to IEPF Suspense Account ##ACKNO:165945##

Address:201010
Website:Email address [email protected]

Hi,
I am trying to follow up since 9th November 2016 and for my multiple emails at [protected]@karvy.com, I simply received email twice asking to wait for next 48 hours. I don't know when these 48 hours will be over for them.
Any way, I am copying the same what I wrote in my email:
***************************************************************
I purchased 200 shares of Reliance Petro (ISIN # INE14A01013) in 90s which was later on taken by RIL and further after division in company, my shares were divided into 4 groups - Reliance Energy, Reliance Industries, Reliance Infra & Reliance Comm.

I was receiving dividend from all these 4 companies till the year 2008.

In the year 2009, due to change in my residence I closed my bank account (UTI Bank Account # [protected]) in which I used to get dividend. I did not intimated Reliance company to change account & contact details and thereby I didn't receive any dividend from the company.

Someone informed me about the notification by Reliance Industries about transferring of Equity shares to suspense account for which dividend were not paid or claimed for consecutive 7 or more years.

I tired to find out information about unpaid amount by entering Year and my ISIN # INE14A01013 but it stated 'The DP ID/Client ID/Folio Number entered by you is not in the unclaimed dividend list' and suggested to contact [protected]@karvy.com for further assistance.

I would appreciate if you could please let me know what exactly I need to do to claim my unpaid dividend of these years and in coming years.

*******************
This is all on what I need assistance. I don't have any other information like Folio # or any other number except the above ISIN # INE14A01013

Can I get any help regarding this?
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Feb 17, 2017
Complaint marked as Resolved 
Karvy customer support has been notified about the posted complaint.
Verified Support
Jan 17, 2017
Karvy Customer Care's response
Dear Investor,

We regret to inform you that details provided by you does not suffice to redress your grievance. We have requested you vide our email dated 09.11.2016 to provide us the below mentioned details/documents. This information will help us proceed further.

1. Folio / distinctive. no./ certificate no.
2. Demat account number with Depository Participant ID number (if the shares are dematerialised) or Client Master List provided by your DP.
3. Photocopies of share/debenture certificate(s).
4. Copies of Application/Allotment/Call notices.
5. Copies of dividend/interest warrants.
6. Any other copies/correspondence on this matter.

Post receipt of the above documents we would be able to proceed further.

For any further clarifications, please write to us at kanhai.[protected]@karvy.com

Assuring you of our best services at all times.

Regards,
Team Karvy
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