[Resolved] Karvy — transliteration-error

amruthkumar

from Bengaluru, Karnataka

Address:

560097

I have been trying to update address on my aadhaar card online twice and i continue to get an error “transliteration error in the request field”

I have tried everything possible to change the word and end up with same error.

What can be done??? This is very frustrating

0000/00538/32556
0000/00538/13534

Why is this not made easy??

Regards,
R amruth kumar

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Nov 22, 2018

Complaint marked as Resolved

Karvy customer support has been notified about the posted complaint.

Verified Support

Oct 22, 2018

Karvy Customer Care's response Dear Sir/Madam,

With reference to the above complaint, please share your aadhaar/URN numbers along with the local language to kcpl.[protected]@karvy.com to enable us to check and get back to you shortly.

Regards
Team Karvy

Oct 22, 2018

Updated by amruthkumar I have already sent you guys an email last week but did not hear back from anyone.

Oct 23, 2018

Updated by amruthkumar Will this issue be resolved??? I have sent two emails with all the details but no response to email nor the comment/complaint above.

Oct 29, 2018

Updated by amruthkumar I have sent two emails but never been able to hear back from anyone to resolve this issue.. One of the worst support system.. I feel this has to be further escalated to appropriate person and I will do that .