[Resolved]  Karvy — transliteration error while changing address in aadhar card - online

Address:600061

I am trying to update my new address in my aadhaar card but my request keeps getting rejected and the reason i get is "transliteration error". From searching about this i think this is because of some mistake in translation of the english text i am submitting as my address. But even after verifying spellings from my husband aadhaar card, i keep getting rejected for the same reason. Please do the needful

Aadhar card number:[protected]
Urn number : 0000/00493/03397
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Mar 29, 2018
Complaint marked as Resolved 
Karvy customer support has been notified about the posted complaint.
Verified Support
Feb 26, 2018
Karvy Customer Care's response
Dear Sir/Madam,

In the given request there is transliteration error, so that's why rejected as"transliteration error in the request field",

Please find the attached portal screen shot for your information.

Any further assistance, please write to us kcpl.[protected]@karvy.com

Regards
Team Karvy

Complaint comments 

Comments

Yes..They rejected my Wife's aadhar too for the same reason.
0000/00502/84332
5 April 2018

I think UIDAI should work on it.
I am trying to update my address online and while filling the information there is nothing even no words which is to be entered as per aadhaar no, only new address is to be entered so how it comes transliteration error could not understand, contacted so many times 1947 but they fail to solve it. If one has to visit the enrollment center than what is the use of this portal for online updation. A message comes "transliteration error in request filed"

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