Karvy — wrong transaction done on my client id 2513861 trading account 14158115
Karvy House, No. 46, 8-2-609/K, Avenue 4, Street No. 1 Banjara Hills Hyderabad Hyderabad District Andhra Pradesh India - 500034, Khairatabad, Andhra Pradesh, India
MoMohan Kumar Mallela on Mar 22, 2019
Today ie 22nd March 2019, I went to Karvy Vizag office and met the concerned Executive Mr Narahari and asked him by repeatedly telling him not to cross one lac sale and to make online sale of my Reliance Industries Ltd shares of 60 Numbers and Aksh Optifibre share of 700 numbers aggregating to a total of Rs94, 800/- Later to my dismay I came to understand that they purchased 60 RIL shares instead of selling them as a blunder and after realising the same they sold 120 RIL Shares & told me 60 RIL shares and 700 Aksh shares were sold for 94, 800. Later they told in evening that they did purchased 60 shares and sold 120 RIL which i objected & told that i ordered to sell only 60 shares. I was put to unnecessarily transactions around 258241 against stated 94800 putting Sr Citizen customer at tremendous tension. please rectify the blunder else to take suitable legal actions as deemed fit. Mallela Mohan Kumar .cell[protected]. They say just human mistake not understaning my problems on the blunder on their part behind my back without my consent .
[Mar 24, 2019] Karvy customer support has been notified about the posted complaint.
Verified SupportKarvy Customer Care's response, Mar 25, 2019
We regret the inconvenience caused. We have forwarded your complaint to the concerned team and we will try to resolve this at the earliest.
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