Kaunsa.com — Fraudulent business behavior

Address:

Pathanamthitta, Kerala

I have ordered online (Order Id kaun/60890) a 10 inch tab amounting to 5999 on 25 Sept. 2013 and the scheduled delivery date was 9 october 2013. the order is not dispatched and did not follow up the delay.On contacting them with difficulty over only one customer care number all India, they later said the order cannot be sent and change the order for delivery.
In another instance after 5 days of first order I ordered another 7 inch tab worth rs.2600 delivery date of 11 october also did not meet with the promise and later informed that the order cannot be delivered and needs to be upgraded with additional amount.All these shows their fraudulent nature of business to cheat public.What action could be taken against the company www.kaunsa.com having their customer care number[protected] at Ghaziabad+Dadri, Uttarpradesh