Address: Gautam Buddh Nagar, Uttar Pradesh, 395007 | Website: Kaunsa.com |
This is with reference to my on line purchase of 7 nos. wrist watches from KAUNSA.COM / Mifty Solutions Pvt. Ltd on 18/10/2014 with reference no. [protected]. Further I have not received 2 watch combo offer of Casio brand model no. Casio edifice EF 554d 7avd And CASIO EDIFICE EF 556 CHRONOGRAPH MENS GENTS WRIST WATCH till date, it is now almost more 2 years (i.e.730 days) has passed I have given a telephonic complain and mail complain many times but no response till date. None of their customer care executive Nikita, Nisha, Monika could resolve the issue. They have provided complain reference number many times but no response till date. Every time they gave me false promise to resolve the issue within 48 hours, and whenever I tried to call them either the number is switched off or no response at all.
Note: Even I tried making personal visit at their Noida office 204- 2nd floor, Singhal Tower but they shifted there off somewhere else.
Kaunsa.com don’t give payment option for COD (Cash On Delivery) because it’s a cheater company. All other reputed company Like Flipkart, Amazon, Snap deal etc. provide us COD payment mode.
Indian Consumer Complaints Forum (ICCF) are kindly requested to resolve the above issue with my ordered watches or refund of my payment as soon as possible. And please ban this people by take a strict action against them so that they cannot cheat other customer via this type of online fraud business network.
My contact email id: ashish [protected]@yahoo.co.in
My Mobile No. [protected]
Location: Surat (Gujarat)
Name: Debashish Deb
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