Kaunsa.com — Sunglasses not delivered | |||
I have ordered an rayban goggles from kaunsa.com i have made an pre-payment for that. I have also received and order confirmation email. But when i called them to ask status about my order that i came to know that its IN PROCESS.More than 1 months has passed but they have not delivered the product till date. Every time I call the customer care, they fool me by affirming that the product would be delivered within 2 days. Please help to get the product, I was in the notion that all online purchasing site are secure and properly regulated I have also lodged complaint on their site, but no proper response Details are Order Number Is KA/220787/PSNG7B32 amt-1499 complaint NO Your Ticket No is : Kaun/T220787/3BDQ3HZCOU Regards Santosh Was this information helpful? | |||
 2 Comments | |||
Comments
i don't receive my order
i want my order or i want my money back not voucherCustomer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
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312
Pending
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Resolved
103
+91 12 0411 1111 [Kaunsa]
+91 88 2626 2359 [Kaunsa]
+91 12 0483 5000 [Mify Solutions]
204, 2nd Floor, Singhal Tower, Sector 58, Noida, Uttar Pradesh, India - 201301
Sorry for the inconvenience. This is to inform you that your concern listed 24 JAN 2014 has been noted and our team is working on it. We shall call you within the next 24 hours to give an initial update on the status of your complaint. For any further clarifications, please write to us at [protected]@em.kaunsa.com and kindly mention your complaint number 477636 in your subject line.
Thank You for your cooperation.
Regards,
Kaunsa.com
Online Customer Service Team