[Resolved]  Kaunsa.com — Fake Company

I have ordered an rayban goggles from kaunsa.com i have made an pre-payment for that. I have also received and order confirmation email. But when i called them to ask status about my order that i came to know that its a fake number. its belongs to some developer number. People be careful from such company's. Am writing this just to for all to be safe.
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Complaint marked as Resolved 
My complaint is being resolved. I have got the satisfactory response from the kaunsa.com team. They really helped me by replying the complaint logged here. Hope they will keep the good work in future. Thank you for the quick effort.
Complaint comments 

Comments

Dear Sir/Madam,

We apologize for the inconvenience. We care about your grievance, and your complaint, listed on 30 Dec 2013 has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your contact details and complaint description with us at [protected]@em.kaunsa.com, mentioning your complaint number 441233 in the subject line of the mail.
Thank you for cooperating.

Regards,
Kaunsa.com
Online Customer Service Team
What description you want?
First thing, why the number on your website is wrong?
Dear Sir/Madam

Kindly provide us with the following details and send to us [protected]@em.kaunsa.com.
Order ID
Phone No
Email ID
Complaint No.
Product
Order date
Disputed amount

Regards,
Kaunsa.com
Online Customer Service Team
product has not been delivered yet
I have purchased a Dress(ladies top) on 15th apr 14 worth INR 349. The product has not been delivered yet, nor have they provided me the shipping details of the product. I am continuously calling their consumer care executives but Customer care persons are always bluffing and they are not responsed

Customer Conversation Detail


You - 5/13/2014 1:12:43 PM how many times i have to contact
this is mannerless Kaunsa Admin 5/6/2014 4:43:32 PM Dear Customer,

We would like to inform you that purchase order of your product is generated and it will be delivered within 5-7 days.

As soon it will be dispatched we will provide you the shipping details.

Regards
Support team You - 5/5/2014 10:38:46 AM after i complain about my order, i have receive a call from kaunsa.
they are informed takes 3 to 4 days but there is no response till date now
please review my complaint and my order Kaunsa Admin 5/3/2014 4:40:00 PM Dear Customer,

We would like to inform you that Purchase Order of your product is
generated and it will be delivered in 7-10 days.As soon it will be
dispatched we will provide you the shipping details.

Regards
Support team You - 5/1/2014 10:19:01 AM i m not receiving any product regarding of my order please verify and reply
Dear Savitri Dommalapati,

We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your contact details and complaint description with us at [protected]@em.kaunsa.com, mentioning your Order Id in the subject line of the mail.
Thank you for cooperating.

Regards,
Kaunsa.com
Online Customer Service Team
Dear Savitri Dommalapati,

Further intimation on your concerns highlighted earlier is awaited from you; please let us know if we can be of any further assistance.

Regards,
Kaunsa.com
Online Customer Service Team

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    Kaunsa.com / Mify Solutions Phone
    +91 12 0411 1111 [Kaunsa]
    +91 88 2626 2359 [Kaunsa]
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    Kaunsa.com / Mify Solutions Address
    204, 2nd Floor, Singhal Tower, Sector 58, Noida, Uttar Pradesh, India - 201301
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