[Resolved]  Kaya Skin Clinic — adverse results after laser hair reduction treatment

Address:Bangalore, Karnataka

I went to kaya, bangalore for laser hair reduction for my chin, however staff pursuaded me to go for upper lip, lower face and side face promising clean n clear face as end result. after two sittings the hair seemed to have reduced, but later started growing thicker and darker in areas where it was not visible earlier. no solution provided after numerous attempts at the centre. their only suggestion is to go for additiinal sittings to make more money. i want a solution and result for the money i have paid. i have ended up wasting money with no result, only embarrassment due to hair growth on my face which has turned out thicker and darker after the treatment.
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Complaint marked as Resolved 
Kaya Skin Clinic customer support has been notified about the posted complaint.
Verified Support
Nov 09, 2015
Kaya Skin Clinic Customer Care's response
Dear Customer, We read through your post. We regret any inconvenience caused to you. In order to address the matter, we would request you to share your contact number with us. You can write to us with details on [protected]@kayaindia.net. We will look forward to your revert and assure you of our support in addressing the matter. Warm Regards, Kaya Skin Clinic Team
Apr 22, 2018
Updated by Sumva
I don't understand how you classify it as complaint resolved as I was asked to take a package for maintenance sessions which would show benefits, however even post the maintenance sessions there has not been any visible improvement. Now they suggested me to continue with the máintainance session and come again and its just their way of making money. I want to see the improvement and not ready to continue spending huge amount as they bill
May 05, 2018
Updated by Sumva
I I àm yet to receive an update from kaya on the above mentioned issue
Complaint comments 

Comments

The complaint has not been resolved yet. I have visited the clinic and spoken to the customer service rep, however they only have suggested to go for maintenance sittings by spending another few thousands of money, wherein my concern is requesting for a solution for the money which i have paid. I want them to provide a solution for the issue which i have raised. I am already going through enough embarrassment because of the adverse effect of their treatment
Still awaiting a response from kaya

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