[Resolved] Kaya Skin Clinic — appointment and id being blocked | |||||
I had not received an appointment call in 5-6 months so i decided to call kaya vasant kunj in delhi. I was informed that my id was blocked. The person said they will unblock my id and give me an appointment. It didn't happen. So called the same place 2 weeks later and they were extremely apologetic and promised the same thing yet again. This time it must have unblocked but made an appointment at 8 am on a friday! I'm sure the store is not even open then. When i called back to say i couldn't attend this one, for obvious reasons, they promised to rescheduled. I am still waiting for that, 2 months later. It looks like they are in the business of taking upfront money and not catering to followed up appointments! Was this information helpful? | |||||
Oct 29, 2017 Complaint marked as Resolved Kaya Skin Clinic customer support has been notified about the posted complaint. Sep 18, 2017 Anonymous9's response To Elaborate the complaint, [ID: 1662879] is not yet resolved and Kaya Skin clinic has marked it as resolved .Please reopen the Complaint or open a new with the same details Verified Support Sep 28, 2017 Kaya Skin Clinic Customer Care's response Sincere apologies for your inconvenience, Punya. Could you please inbox us your contact details so that someone from our customer service team could get back to you? Thank you!
| |||||
 1 Comment | |||||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
81%
Complaints
623
Pending
47
Resolved
490
1800 209 5292
23/C, Mahal Industrial Estate, Mahakali Caves Road, Andheri (East), Mumbai, Maharashtra, India - 400093
View all Kaya Skin Clinic contact information
My complaint is yet not resolved, forget about resolved they have not ecven called me for discussing whereas they have marked it as resolved .
SUCH A FRAUD BEHAVIOUR.
I want to keep it open.