[Resolved]  Kaya Skin Clinic — being denied for services I had paid for in full

Address:Faridabad, Haryana, 121001

Okay, so i am a kaya client since more than 8 years now and recently i had purchased kaya's full body pain free laser hair removal package of 6 sessions for 50, 000/- and after taking only 3 sessions i got a call from kaya saying that my package consists of only 4 sessions and the manager (Ms. Shubhra saraswat) who had booked my package doesnt work with them anymore. So, there is no one to cross check as well.
To my surprise when i checked online i figured out i aint the only one with same issue. Its one of d pre planned scam of kaya thats recently biin happening with a lot of people across india.
I am also gonna add pictures of there complaints here. And none of the issues has bin resolved yet.
They are all frauds and cheats. Con people for there money.

Ps. This happened with me at kaya's faridabad branch
+4 photos
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Nov 25, 2017
Complaint marked as Resolved 
Kaya Skin Clinic customer support has been notified about the posted complaint.
Verified Support
Oct 16, 2017
Kaya Skin Clinic Customer Care's response
Dear Customer,

We read through your post. We regret any inconvenience caused to you. In order to address the matter, we would request you to share your contact number with us. You can write to us with details on [protected]@kayaindia.net. We will look forward to your revert and assure you of our support in addressing the matter.

Warm Regards,
Kaya Skin Clinic Team
Verified Support
Oct 25, 2017
Kaya Skin Clinic Customer Care's response
Hi Customer,

Our customer care team has informed us that this grievance has been resolved and a voucher has been created for you to redeem. If there is anything else, write to us at [protected]@kayaindia.net

Thank You
Nov 11, 2017
Updated by Sushmita Dargan
Its a lie, nothinh has bin sorted yet. I havnt recvd any coupon . As a matter of fact i have not even recieved any sort of reply mail/text / message or anything as of now
Complaint comments 

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Its a lie, nothinh has bin sorted yet. I havnt recvd any coupon . As a matter of fact i have not even recieved any sort of reply mail/text / message or anything as of now

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