Kaya Skin Clinic — Bhopal clinic shut down

Aatra Ali

Address:

Kaya Limited. 23/C, Mahal Industrial Estate, Mahakali Caves Road, Near Paper Box Lane, Andheri (East), Mumbai - 400093

Hi i opted Kaya Clinic for laser hair reduction in February 2020. They charged Rs. 40, 000 in lump sum fory 6 sittings that had to be done in a gap of 1.5 -2 monts each.
After 2 sessions lockdown began and i tried calling ad reaching them like amything but got NO RESPONSE from them
Finally after months i got 2 more sessions done from them. That makes it 4 session. After which i got a message of shut down. They gave me no response and clear decision regarding my reamining 2 sessions and told the company will themself contact me.
The clinic has been shut down. I got no call from them. I am continuously mailing them ask for my refund. Yesterday they sent me lame options of converting my remaining money into Kaya products!!! Or travel to other city for taking services!!!
WHO ARE THEY TO DECIDE WHAT SHOULD BE DONE WITH 'MY MONEY'?
I WANT MY MONEY BACK!

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Kaya Skin Clinic customer support has been notified about the posted complaint.