[Resolved] Kaya Skin Clinic — cancellation of lifetime packages

V Fernandes

Address:	122009
Website:	www.kaya.in

Greetings,

My wife had bought a life time package in 2005 for which she paid 1 time amount. And today we have been told that this plan was cancelled. They informed that this was conveyed in mass media & social media too.

However their own website doesn't talk about it they didnt even bother to send an email about it.

This is illegal & criminal behavior and without even having a courtesy to inform about this step.

We need an answer about how you can do this? And where is the reimbursements for the one time cost we paid? This is

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Jan 2, 2018

Complaint marked as Resolved

Kaya Skin Clinic customer support has been notified about the posted complaint.

Verified Support

Nov 30, 2017

Kaya Skin Clinic Customer Care's response Hi, we regret any inconvenience caused to you. In order to address the matter, we would request you to share your contact number with us. You can alternatively also write to us with details on [protected]@kayaindia.net or call our service quality team at[protected]. We will try to resolve your grievance at the earliest. Thanks