[Resolved] Kaya Skin Clinic — Cheated

psachdeva90

from Delhi, Delhi

Address:

New Delhi, Delhi

So basically after raising my compliant Kaya agreed to look into my matter and gave assurance to resolve, but to my surprise on my 3rd visit i was told that you will have pay if in case you want the treatment for what they had done to my face.

I was told we dont have records for you and we can not make you speak with the dermatologist who was looking into your case nor executive you took the charge to serving me.

KAYA, you have a good brand name, at least maintain the words that you mark to your loyal customers.
My face is spoiled and you guys have no humanity to serve and help me.
Please have a look and be fair enough to pick this case up.

+3 photos

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May 14, 2017

Complaint marked as Resolved

Kaya Skin Clinic customer support has been notified about the posted complaint.

Verified Support

Apr 13, 2017

Kaya Skin Clinic Customer Care's response Dear Customer,

We read through your post. We regret any inconvenience caused to you. In order to address the matter, we would request you to share your contact number with us. You can write to us with details on [protected]@kayaindia.net. We will look forward to your revert and assure you of our support in addressing the matter.

Warm Regards,
Kaya Skin Clinic Team