[Resolved] Kaya Skin Clinic — Cheating | |||
Hi This is usha Singh from Chandigarh, I am client of Kaya since 10years. But now I feel they have started cheating clients in name of services. Right from head office to the centre. I had taken service from Kaya centre mgf in Jaipur. I made payments in two parts, and asked for bill, but was told system issue. But it will be done. I got the service transferred to Chandigarh, where in I was in card about pending services and was said no dues left. But when I visited Chandigarh clinic was told that amt of 2000 is pending. Called up Jaipur was told it will be sorted out. Even after a week when no call called them up again, they said they forgot but it will be done, then again when no call called up helpline and info them regarding the same. Was said it will be sorted out and i will get call soon, when after week no call I called up they connected me to head office, I spoke to them, was told will be done by today. And that you iday never came, its almost two months, that means rite from higher authority to clinic all are fraud. I work for a news channel and I guess need to alert ppl abt the clinic like which happened in case of Maggie. Was this information helpful? | |||
Complaint marked as Resolved
Kaya Skin Clinic customer support has been notified about the posted complaint. Verified Support Aug 17, 2015 Kaya Skin Clinic Customer Care's response Dear Ms. Singh,
We read through your review and tried calling on [protected], however were unable to reach you.
We regret any inconvenience caused to you.Request you to please share your alternate contact details and convenient time with us ,which will help in addressing this matter.You can also write to us at [protected]@kayaindia.net.Thank you for patronizing Kaya Skin Clinic and we will look forward to your response.
Warm Regards,
Kaya Skin Clinic Team
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1800 209 5292
23/C, Mahal Industrial Estate, Mahakali Caves Road, Andheri (East), Mumbai, Maharashtra, India - 400093
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In response to the same our team was in touch with you.
We hope all your queries have been addressed to your satisfaction.
It’s our goal to retain you as a satisfied customer and will look forward to serving you again in the future.
It will be our pleasure to assist you, should you require any future assistance.
Please feel free to contact us at [protected]@kayaindia.net.
Warm Regards,
Kaya Skin Clinic Team