[Resolved] Kaya Skin Clinic — Cheating
I was taking sessions from kaya skin clinic green park new delhi since 2years or more. And they cheated me, by extending the area for laser to make more money. They did 2 sessions of the area for what i payed and the extended area including in it by saying its a part of it but when i went for another session after few months, the same docter Priya and Noushi refused to do again by saying it was a mistake by them that time and wont do again. The branch manager Megha there started arguing with me and said we did twice by mistake and cant do again which means kaya did a mistake once to make money so we take another package but their mistake is a life time problem for that me. Later the brand manager started being very rude to me as if she abusing me and left me alone in the room by saying "hum nahi karege jo karna hai karlo". What was my fault? Why they cant take care of the issue the mistake they did? Am i asking for much? Do not suggest kaya to anyone, i was shocked there are many unsatisfied customers due to sessions and their money minded business technique. They are not helpful and cheat us even the helplime people and headoffice people just listen the probelm buy do not help as they all are involved, we all have to take a step against our sufferings by the by fowarding the message every where in social media and aware other people going kaya green park specially. As the headoffice or customer serive is part of the clinic and support them only even after looking at the client's photo. Either i should be taken care of what they did or the docters there and the branch manager should be dismissed. I need justice. It is their fault and says easily but ruined my life my face. Resolve my problem!
Complaint marked as Resolved
Verified SupportKaya Skin Clinic Customer Care's response, Oct 15, 2015
Dear Ms. Rupanshi, With reference to your concern, we understand that Kaya Team has successfully resolved your concern. Please feel free to contact us for any assistance at firstname.lastname@example.org Warm Regards Kaya Skin Clinic Team
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