I've been taking laser hair removal services from Kaya Punjabi bagh for the last one year and have purchased 25 sessions package with 3 complimentary sessions.
Even after using around 24 sittings (21 +3 complimentary) I have seen no results. I complained to the concerned people multiple times with no resolution. After a long discussion with the branch manager and doctor, they decided to change the heat setting and provided one session on hand and underarms on Aug 13 which was the only session I have seen results of.
So I want to understand what they were doing during the last 24 sessions? Am i stupid to waste my money and sitting with no results. Doctor and branch manager is not even listening to the complaint and is offering 2 complimentary sessions in lieu of all the waste sessions. I have consulted multiple dermas and they told me how my laser sittings were a complete waste and if I switch to someone else I have to start it again as Kaya did nothing apart from robbing my money and just putting me in a place where I have to just complain to several people.
The branch doesn't even have clear pictures and all the pictures are tainted or edited. They have nothing to compare the growth and are giving me silly excuses. I don't expect this behaviour from such a big brand. And I'm not going to settle for 2 complimentary sessions in exchange for my 24 useless sessions.
Even their doctor agrees that there is no visible result. Was this information helpful? | 
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