[Resolved] Kaya Skin Clinic — daily use sunscreen spf30

Sonakshi@s

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka, 110095

This product is a ###, so greasy it gave me so many breakouts.not recommended for oily skin at all.
I was a regular customer of kaya I have been using daily use sunscreen but initially what kaya Skin Clinic used to manufacture was spf - 15, that was good but now they have stopped manufacturing spf - 15 and instead of that they are manufacturing spf - 30.
Trusting the kaya staff I purchased this spams unscreened and I spoiled my entire face with acne.
Now it's more then a month and I had a flaw less face and now it is full of acne. That too they forced me to buy two stating product is good and may get out of stock soon. It costed me 1580 for two tubes, that is for waste and Now besides my writing to them no action has been taken and instead of the solution they are telling me to take peels worth Rs 14000. Greasy people and I am totally disappointed.

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Dec 11, 2017

Complaint marked as Resolved

Kaya Skin Clinic customer support has been notified about the posted complaint.

Nov 01, 2017

Updated by Sonakshi@s I know nothing will be done as these people are not customer oriented at all

Verified Support

Nov 09, 2017

Kaya Skin Clinic Customer Care's response Dear Customer,
We read through your post. We regret any inconvenience caused to you. In order to address the matter, we would request you to share your contact number with us. You can write to us with details on [protected]@kayaindia.net. We will look forward to your revert and assure you of our support in addressing the matter.
Warm Regards,
Kaya Skin Clinic Team

Nov 11, 2017

Updated by Sonakshi@s U can contact me on [protected]

Nov 21, 2017

Updated by Sonakshi@s Nothing has been donecyet

Nov 21, 2017

Updated by Sonakshi@s Kaya people are very irresponsible, as per kaya customer care response they promised me refund. As per their instructions I went to kaya clinic returned product, but to my surprise the attendant there was not ready to take them and when I asked refund she said I won't give it there and then. First will contact kaya customer care support then will mail you. I went on Sunday 19th november and today is Tuesday I have not received response from these people. Such an unacceptable behaviour

Nov 22, 2017

Updated by Sonakshi@s Nothing done

Nov 27, 2017

Updated by Sonakshi@s I have not got any response after the last response that was to return both the products to the single clinic.
After that I have no been contacted