[Resolved] Kaya Skin Clinic — delivered a empty bottle of kaya pigmentation reducing complex

Sangita Budhwar

from Mumbai, Maharashtra

Address:

Crown plaza, Faridabad, Haryana, 121001

Today i visited kaya clinic for my pigmentation treatment.. There the manager convince me to join package worth rs 40232/- although i want to take treatment in single sittings and she said if i join this package i will get discount and some free products.. I paid them 25000/- she gave me kaya pigmentation reducing complex as discounts... Amd advice me to use in night... When i opened the bottle in night i m surprised to see that she make me fool by giving an empty bottle product... My question is.. Had i ask her to give me any product.. She gave me jz to convince me to join package as a discount... Then why after joining package she gave empty bottle... Is this the way kayla clinic works... I don't want any further treatment from this clinic.. I want my money back
..

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Sep 8, 2019

Complaint marked as Resolved

Kaya Skin Clinic customer support has been notified about the posted complaint.

Verified Support

Aug 07, 2019

Kaya Skin Clinic Customer Care's response Hi Sangita, we regret the inconvenience caused to you. Customer satisfaction is our top priority. We would request you to please message us with your contact details & the location of the clinic. We will have someone from our service quality team get in touch with you to resolve your grievance. Thank you.

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Comments

Avreen

from Delhi, Delhi

It's been thrice I go for the visit
They make u lie down u wait for half n got or hr so
Then sorry mam doctor is not available
Or sorry mam ur appointment is not showing or so
Is there any way out for adjustment of my balance
Amount.
Or amount adjustment against my laser sessions
I really dont want to continue the services...