Address: | Mumbai City, Maharashtra, 134109 |
I sent following email on 13.10.2016 and reminder on 20.10.2016. Today on 21.10.2016, Some one from Mumbai called me and denied to give difference stating that items sold on their own website are near expiry. I requested to give reply on email instead orally, but SHE REFUSED TO REPLY ON EMAIL.
Below is email sent on 13.10.2016:
Dear Sir/Madam,
I have been regular buyer of your products and treatments but today I am feeling cheated after buying your product. Today (13.10.2016) I visited your Kaya Clinic, Sector 8, Chandigarh for “peel” . After peel, at 6:30 pm, I bought one sunscreen @ Rs 999/- but within 30 minutes I came to know that your own website “shop.kaya.in” is selling @ Rs 749.25/- (25 % discount) same product.
I told the matter to store manager and requested her to either return the product or give the difference, but she refused as she had issued invoice.
You are requested to either give refund of difference or take your product back.
Thanks
Sharmila Maheshwari
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