[Resolved] Kaya Skin Clinic — Dishonest and not responsive for complaints

Preeti Belchada

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra, 400092

I had taken their services few months back while taking up the services I was told that I can use their services anytime but I couldn't use their entire services as I moved out of station and then they converted into points which has validity of just 6 months which was never communicated when converting into points. Now when I went to take their services they are telling it's expired and I have around 4K in my account which I am not able to use at all. I called up customer care, dropped email but no help at all.

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Aug 5, 2017

Complaint marked as Resolved

Kaya Skin Clinic customer support has been notified about the posted complaint.

Verified Support

Jul 03, 2017

Kaya Skin Clinic Customer Care's response Hi Preeti, We at Kaya believe in delivering flawless beauty and hair services. Sincere apologies If you have had an unhappy experience with us. We request you to share your contact details here and someone from the SQ team will definitely get back to resolve your grievance. We assure you flawless treatment in the future.