[Resolved]  Kaya Skin Clinic — Expired sessions Paid in Kaya t nagar

My Registration is with Kaya t Nagar Chennai.
I have taken acne peel 2 sessions and 2 sessions of Q switch facial laser in 2016 with the assurance of lifetime validity. Also promised by service person that validity can be extended regardless of date.

Now when I went to redeem the pending sessions, I was told it was expired and no longer available. As I am a regular customer of Kaya, I am disappointed at the moment.

Can you please resolve the false promises of validity and help me to get continued service in the near future?
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Dec 24, 2021
Complaint marked as Resolved 
Kaya Skin Clinic customer support has been notified about the posted complaint.
Verified Support
Nov 22, 2021
Kaya Skin Clinic Customer Care's response
Dear Ms. Preethi, we read through your review. Request you to please share your contact details with us which will help in addressing this matter. You can write to us at [protected]@kayaindia.net and our team will get in touch with you on priority.
Complaint comments 

Comments

I have already dropped a mail to kaya customer care email to extend the validity of my sessions and I have not received any response for the mail.

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